Award

EHRC 2526-38 Case Management System

EQUALITY AND HUMAN RIGHTS COMMISSION

This public procurement record has 1 release in its history.

Award

26 Mar 2026 at 10:52

Summary of the contracting process

The Equality and Human Rights Commission has conducted a procurement process to acquire a Legal Correspondence Case Management System, titled "EHRC 2526-38 Case Management System". This contract falls within the software package and information systems industry category and covers regions across England, Scotland, and Wales. The procurement method was selective, specifically a call-off from the Government's G-Cloud 14 digital marketplace. The contract period is set from 25th March 2026 to 24th March 2028, offering a contract value of £205,244. The tender process reached the award stage, with the award being published on 26th March 2026 to CIVICA UK LIMITED, a large-scale supplier based in London.

This tender presents promising business growth opportunities for firms specialising in software systems and IT services, particularly those with experience in legal correspondence systems. Small and medium-sized enterprises (SMEs) may find this contract especially suitable due to the procurement's emphasis on SME convenience. Engaging in this kind of public procurement can allow businesses to expand their services into different regions within the United Kingdom and strengthen their portfolio in dealing with legal case management solutions.

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Notice Title

EHRC 2526-38 Case Management System

Notice Description

A case management system for a Legal Correspondence Case Management System to cover legal triage, legal casework, FOI, DPA, Complaints and Correspondence. Call-off from the Government's digital marketplace G-Cloud 14

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37b4a6d4-7aaf-4b68-a1e7-975c667f855b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4df22e5c-1d19-4904-a1ea-e503c8eb6c52
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£205,244 £100K-£500K
Lots Value
Not specified
Awards Value
£205,244 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20261 weeks ago
Submission Deadline
20 Mar 2026Expired
Future Notice Date
Not specified
Award Date
23 Mar 20261 weeks ago
Contract Period
25 Mar 2026 - 24 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EQUALITY AND HUMAN RIGHTS COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M4 3AQ
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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