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Customer Engagement Software

Derby Homes Ltd

This public procurement record has 1 release in its history.

Award

09 Sep 2021 at 16:00

Award Notice
Summary of the contracting process

The procurement process for the "Customer Engagement Software" has been initiated by Derby Homes Ltd, located in Derby, East Midlands. This contract, valued at £48,600, is part of the goods category and involves the purchase of cloud-based computing services to enhance customer engagement with the tenant community. The procurement method used was an open procedure, and the contract was awarded on 17th August 2021, with a contract period spanning from 1st October 2021 to 30th September 2023.

This tender presents significant opportunities for businesses specialising in software solutions, particularly those focused on cloud-based technologies. Small and medium-sized enterprises (SMEs) may find this a suitable opportunity to demonstrate their capabilities in providing innovative engagement tools that comply with privacy regulations. Companies that can offer off-the-shelf, pay-as-you-go cloud solutions will be particularly well-positioned to compete in this procurement process.

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Notice Information

Notice Title

Customer Engagement Software

Notice Description

Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base. Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37c289fd-499c-4825-acf1-34ec6eceba47
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2de7f9e5-38e8-411b-8935-a0250de35bf7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£48,600 Under £100K
Lots Value
Not specified
Awards Value
£48,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Aug 20215 years ago
Contract Period
1 Oct 2021 - 30 Sep 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Derby Homes Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DERBY
Postcode
DE24 8UZ
Postcode Area
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF East Midlands (England)
Local Authority
Derby
Electoral Ward
Alvaston North
Westminster Constituency
Derby South

Supplier Information

Number of Suppliers
1
Supplier Name

Bang The Table

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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