Award

Granicus govService Platform 2023-2026

THE ROYAL BOROUGH OF KINGSTON UPON THAMES

This public procurement record has 1 release in its history.

Award

11 Oct 2023 at 14:17

Summary of the contracting process

The Royal Borough of Kingston upon Thames has awarded a contract for the Granicus govService Platform, a software package and information systems, with a value of £376,632. The contract period is from September 5, 2023, to September 4, 2026. The tender was in the "Award" stage and completed on August 30, 2023. The procurement method used was "Other".

This opportunity offers business growth potential, especially for firms involved in software services or technology solutions. Small and medium enterprises (SMEs) are well-suited to compete in this procurement process. Businesses located in England can benefit from submitting service requests online through this software platform.

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Notice Title

Granicus govService Platform 2023-2026

Notice Description

Granicus govService Platform is a subscription-based software for the customer services centre to manage the receiving, processing and tracking of the progress of the service requests from the users and enable users to submit service requests online.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37cac810-a845-45fc-a4ab-cb23e22dd648
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/273ade67-7d74-465e-9856-2dbc988a4cdc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£376,632 £100K-£500K
Lots Value
Not specified
Awards Value
£376,632 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Oct 20232 years ago
Submission Deadline
15 Aug 2023Expired
Future Notice Date
Not specified
Award Date
29 Aug 20232 years ago
Contract Period
4 Sep 2023 - 4 Sep 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ROYAL BOROUGH OF KINGSTON UPON THAMES
Contact Name
Dhiraj Shah
Contact Email
dhiraj.shah@kingston.gov.uk
Contact Phone
+44 2085476927

Buyer Location

Locality
KINGSTON UPON THAMES
Postcode
KT1 1EU
Post Town
Kingston upon Thames
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Kingston upon Thames
Electoral Ward
Kingston Town
Westminster Constituency
Kingston and Surbiton

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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