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HR OD Support Services Phase 3

H M Revenue & Customs

This public procurement record has 1 release in its history.

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02 Jan 2018 at 10:32

Award Notice
Summary of the contracting process

HM Revenue & Customs (HMRC) is currently managing the procurement process for the "HR OD Support Services Phase 3", aimed at establishing a framework of multiple service providers focusing on organisational culture and behavioural change support. This procurement falls under the services category and has a total estimated value of £100,000, with individual contracts likely to be under £10,000. The tender period ended on 24th November 2017, and the contract is set to commence on 8th January 2018, lasting for a year with an option for a 12-month extension. The primary locations involved in this project are London, Nottingham, and Manchester, and it employs an open procurement method with single lot bidding suitable for small and micro enterprises.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) specialising in organisational development, coaching, communication, and stakeholder engagement. Companies with experience in organisational change initiatives and customer journey mapping would be particularly well-suited to compete. By participating in this framework, businesses can showcase their expertise and directly contribute to shaping HMRC's organisational design and culture, potentially leading to ongoing contracts and further projects with the public sector.

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Notice Information

Notice Title

HR OD Support Services Phase 3

Notice Description

HM Revenue & Customs (HMRC) are setting up a framework of multiple Service Providers for 'Culture, Values and Behavioural Change Delivery Services'. Upon request the Service Providers will be required to work alongside HMRC Staff based in London, Nottingham and Manchester, in the development and implementation of an organisational plan, which will change the organisational design of HMRC and its culture and values. HMRC are therefore seeking Service Providers with Culture, Values and Behavioural change expertise relating to; coaching and support in transferring skills to HMRC colleagues; communication and stakeholder engagement; and customer journey road mapping, to help create a customer centered culture. During the development and implementation of assignments, the Service Provider will be expected to support the delivery of the outcomes captured in the 'OD Road Maps' developed previously. This requirement was previously Lot 2 in the previously advertised tender reference 1703-PSCR-SR65976229-HR OD Support Services, but was subsequently withdrawn due to it being identified that the specification required further development. The requirements for this framework (Phase 3) are of a size that will adequately allow SMEs to bid as part of a single lot format. In addition the overall value of the framework is PS100k and it is likely that individual 'Call Offs' from the framework will be of a value of less than PS10k and therefore the framework will be most suited to SME and Micro businesses. The intention is to run the Framework for 12 months with an option to extend for a further 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37fc632e-c4c3-4d80-ac1a-0bf01c601ccf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/86331105-da37-4115-ba0a-eecb9a3d8daa
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79996000 - Business organisation services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jan 20188 years ago
Submission Deadline
24 Nov 2017Expired
Future Notice Date
Not specified
Award Date
19 Dec 20178 years ago
Contract Period
8 Jan 2018 - 7 Jan 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
5
Supplier Names

CM2C CONSULTING (UK) LTD

GOODING & WOOD LIMITED

METALOGUE CONSULTING LLP

NORTHERN LIGHTS LEARNING & SOLUTIONS LTD

REALWORLDHR LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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