Tender

Contract for provision of an IT service management solution

UNIVERSITY OF EXETER

This public procurement record has 1 release in its history.

Tender

12 Jul 2018 at 15:00

Tender Notice
Summary of the contracting process

The University of Exeter is currently undertaking a selective procurement process for an IT service management solution, titled "Contract for provision of an IT service management solution". This initiative falls under the software package and information systems industry category and is being executed in the South West region of the United Kingdom. The tender period is set to conclude on 13 August 2018, while the contract period is scheduled to commence on 14 August 2018 and conclude on 15 August 2018. The total budget allocated for the implementation and subscription of this solution is £645,000, with an overall estimated expenditure of £3.045 million for potential future modules or subscriptions.

This tender presents significant opportunities for businesses aiming to expand into the public sector, particularly those specialising in IT software packages and information technology services. Small and medium-sized enterprises (SMEs) are encouraged to participate, especially those with capabilities in implementing change management and software solutions within academic environments. By successfully engaging in this opportunity, businesses can not only secure a substantial contract but also potentially establish a long-term partnership with the University of Exeter for future projects.

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Notice Information

Notice Title

Contract for provision of an IT service management solution

Notice Description

The IT Service Management Capability Project will implement a significant change in the IT department and will deliver new IT capabilities and new ways of working. The project will need to take into account the potential disruption to the University in adopting a new service desk capability and the move to self-help and access to a service catalogue. The potential impact of changes to working practices will be significant and it is envisaged that implementation will happen over a phased approach recognising the need to stabilise current operations and put in place the foundations for further capabilities to be implemented in future phases. The implementation of the IT service management solution will deliver improvement for the IT service. If proven successful, the University reserves the right to purchase additional modules and/or subscriptions to enable other professional service areas of the University to benefit from this solution For the avoidance of doubt the purpose of this procurement is to provide the IT service management solution for the IT Service with a budget for implementation and subscription of PS645K. The figure of PS3.045M includes this initial implementation and estimations of the budget that could be available if the University was to adopt an enterprise solution within the term of this contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-38a8aa80-10f4-4fd4-888f-c8abecc29a1c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1dc47921-b63d-40e2-acb1-487c2424f735
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48517000 - IT software package

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jul 20187 years ago
Submission Deadline
13 Aug 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
13 Aug 2018 - 15 Aug 2018 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EXETER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX4 4QH
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Duryard and St James
Westminster Constituency
Exeter

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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