Notice Information
Notice Title
Custodial Tenancy Deposit Scheme
Notice Description
The Custodial Scheme was introduced in the Housing Act 2004, which made it mandatory that where a deposit is taken it is appropriately safeguarded by way of tenancy deposit protection schemes and for the establishment of dispute resolution procedures to provide for quick access to justice. These arrangements apply to all assured shorthold tenancies. The requirement covers the management and administration of the Custodial Tenancy Deposit Protection Scheme including: - creating new business and, for the Legacy Pool, transitioning and managing the existing deposits from the current provider; - having in place a robust IT infrastructure capable of storing a large amount of data; - providing a secure and reliable method of holding deposits; - returning the deposit to tenants at the end of the tenancy; - providing an Alternative Dispute Resolution (ADR) service to settle disputes between tenants and landlords/agents. The Service Provider will be required to generate enough interest on deposits to cover their costs. Ideally, they will also be able to generate sufficient interest on deposits to also pay a level of interest to tenants. The Service Provider will also be expected to ensure that the Scheme can operate successfully in both England and Wales. The Agreement will be for an initial period of 5 years to 31/03/2021, with an option to extend for 2 years, and then a further option to extend for an additional 1 year. Deadline for submission of proposals is Friday 24th April 2015, 17:00. Interested suppliers should register with the Bravo Solution e-tendering portal (https://communities.bravosolution.co.uk) in order to access the full set of tender documents and submit a proposal. Guidance on how to register is attached. Additional information: For full instructions and documents, please use the link above and follow the registration instructions attached.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-38d9ef56-adc8-11e6-9901-0019b9f3037b
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/6a8c3cad-2a86-4443-8ae0-7e68d3892947
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
75 - Administration, defence and social security services
-
- CPV Codes
66100000 - Banking and investment services
75123000 - Administrative housing services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Feb 20188 years ago
- Submission Deadline
- 24 Apr 2015Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Jul 201510 years ago
- Contract Period
- 31 Mar 2016 - 31 Mar 2021 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROWN COMMERCIAL SERVICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DF
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/6a8c3cad-2a86-4443-8ae0-7e68d3892947
22nd February 2018 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/a5b8aff8-a2d7-459e-893e-ed5d6d4230e8
Evaluation Matrix - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/ebe55e6b-811d-4c72-bf46-7cf81ef888f2
Service Concession Agreement - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/353cac51-98bc-4493-978e-376c60bbbdbf
Specification - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/0c2fe5e3-c712-4f41-af7c-425d4c592430
Service Concession Agreement - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/bc2123eb-b77a-4064-87cf-3fa30e700519
Open Procedure Selection Criteria - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/f5683efb-7485-4817-8452-cdf4317bb096
Bravosolution Registration Guidance -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/c4fc8322-277e-4d4c-90ac-eadf8bedc437
Open Procedure Selection Criteria - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/15a52241-4ae9-4fff-9bbe-4d2bc4d5e4c2
Evaluation Matrix - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5384a4c6-27fd-45db-bd27-3fb613217beb
Specification - Legacy Pool -
-
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/95920036-5e13-499b-9e5c-45eab74274a5
Computershare Redacted Contract_pt 4 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/51636f0f-5ed0-4ec8-95f0-061d56ec976f
Computershare Redacted Contract_pt 3 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/a416ab19-d50a-4b6b-bdaf-15a7de9abe1b
Computershare Redacted Contract_pt 1 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/bd6d7857-09c7-4b3a-b3c7-77be4e98d07f
Computershare Redacted Contract_pt 2 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/64c12ddf-c848-45c4-abdb-9a32f4a39db0
Tenancy Deposit Solutions Redacted Contract -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/40dbe89b-d6d1-43a9-acb9-098cb585ae95
The Dispute Service Redacted Contract -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/750b22f5-8a92-4f8e-880f-8532dc0667ae
Evaluation Matrix - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/e2f455cc-82c2-42f2-bbbf-f5ca736e7a1b
Service Concession Agreement - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/41d67361-c83d-48db-88f1-184eeeb08434
Specification - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/3d0cc0f5-e88d-4b4e-bff3-7f1f9c254f70
Service Concession Agreement - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/1265d7ea-a637-4415-a9c7-0497a65a1e28
Open Procedure Selection Criteria - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/ba75558a-cc30-4078-8e99-442a2713b131
Bravosolution Registration Guidance -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/c959bbe3-a214-4295-8e94-c4175d8cf05b
Open Procedure Selection Criteria - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5d5a7d83-60fc-434f-b000-5d73b265af36
Evaluation Matrix - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/6684b1c9-5e1a-4fac-9611-a79467beb9b8
Specification - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/98fc8bfc-2b7e-4a0b-aaad-7407a11bff36
Computershare Contract - Part 1 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/06be5020-b58d-417b-a5cc-b3c369e886fa
Computershare Contract - Part 2 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/b6f8abc8-154f-46e7-88f5-f3a13151595b
Computershare Contract - Part 3 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/3acc50c2-a081-4b4f-9dc9-5eb97e5770cc
Computershare Contract - Part 4 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/d74c661e-2e5e-448b-b68f-b4344dd56cb6
Computershare Redacted Contract_pt 4 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/b1bd5e76-9421-405c-be04-a4abc1215aff
Computershare Redacted Contract_pt 3 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/705f086b-b080-409c-9891-7e72d000f72c
Computershare Redacted Contract_pt 1 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/d3e5e00e-7bc4-4443-b566-249818b558d7
Computershare Redacted Contract_pt 2 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/aae374b2-0091-479f-ad79-2bf86ba2784f
Tenancy Deposit Solutions Redacted Contract -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/21e1fa42-f44d-4872-a3b7-6b5a5b6e9539
The Dispute Service Redacted Contract -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/48ebbd28-3afe-498b-9d24-4b1cba48cefc
Evaluation Matrix - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/830f2d7d-d2a4-49a5-aae5-c2666c944f72
Service Concession Agreement - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/870bcb59-e1d2-4caa-a8ec-8d2cb825cdbc
Specification - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/c7dfe1e6-b676-463d-acb8-a4b7825ca525
Service Concession Agreement - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/11bf0278-9266-465c-8de1-afe54cd99ed8
Open Procedure Selection Criteria - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/80c84bf0-13bd-4660-ae43-664984198f05
Bravosolution Registration Guidance -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/8a359ea9-14de-4645-805e-627add78fdfe
Open Procedure Selection Criteria - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/11481896-9deb-4263-b77f-7d5dd47e3a62
Evaluation Matrix - New Business -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/edbc9b16-e12c-43c6-a297-f3cbe4ffafd5
Specification - Legacy Pool -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/310db51d-438b-4a76-a5b8-b5f46657f0e5
Contract Change Note no.1 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/b3650776-fa16-44cb-af68-3de8208df31b
Contract Change Note no.2 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/c939dba0-b13f-4490-b9ad-3965dc3b0766
Computershare Redacted Contract_pt 4 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/92bf1682-9eb4-4226-baa8-c326a24018cb
Computershare Redacted Contract_pt 3 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/e9291d74-e67b-4c46-9a40-2b46d8f69772
Computershare Redacted Contract_pt 1 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/e3ea8bba-7be2-4de8-8c25-6349a60841d0
Computershare Redacted Contract_pt 2 -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/fa68527b-25a6-4da7-ad24-6582455be423
Tenancy Deposit Solutions Redacted Contract -
https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/7f793932-959d-4acb-8001-60c99a4820e4
The Dispute Service Redacted Contract
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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