Award

Oracle Support Services

PENSION PROTECTION FUND

This public procurement record has 1 release in its history.

Award

24 Mar 2026 at 15:50

Summary of the contracting process

The procurement process initiated by the Pension Protection Fund, located in Croydon, England, involves the Oracle Support Services contract through the CCS RMRM1557.14 G Cloud 14 Framework. This contract focuses on helpdesk and software support services for the Oracle Fusion ERP and EPM modules and falls under the CPV industry classification for software support services. The procurement amount totals £288,000 and covers a period from 3rd March 2026 to 2nd March 2029, including an optional one-year extension. The award stage was marked on the 24th of March 2026, with the procurement method being selective via a call-off from a framework agreement.

This tender provides substantial business growth opportunities, notably for large-scale enterprises familiar with ERP systems and the provision of specialised support services. Companies like Accenture (UK) Limited, the awarded supplier, exemplify the level of service expected, indicating that it's best suited for organisations with robust capabilities in IT support and advisory services. With the initial two-year term and possible extension, the contract ensures a sustained engagement, fostering long-term collaboration and credibility enhancement within the software support industry.

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Notice Title

Oracle Support Services

Notice Description

Support and advisory services for the Oracle Fusion ERP system, as well as the Planning and Budgeting (EPM) modules. The contract is for a period of 2-years with the option to extend for 1-years - totalling a potential 3-years. 3rd March 2026 - 2nd March 2028 (2-year initial term) 3rd March 2028 - 2nd March 2029 (Optional 1-year extension) Awarded via CCS RMRM1557.14 G Cloud 14 Framework

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-39a3f104-02af-4cbf-8e96-d30b6ff3db72
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cc888b56-0a3d-4c31-aa1c-ac77e55ccb20
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253000 - Helpdesk and support services

72261000 - Software support services

Notice Value(s)

Tender Value
£288,000 £100K-£500K
Lots Value
Not specified
Awards Value
£288,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20261 weeks ago
Submission Deadline
23 Jan 2026Expired
Future Notice Date
Not specified
Award Date
26 Jan 20262 months ago
Contract Period
3 Mar 2026 - 2 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PENSION PROTECTION FUND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 2NA
Post Town
Croydon
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLJ South East (England)

Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

ACCENTURE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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