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HR OD Support Services

H M Revenue & Customs

This public procurement record has 4 releases in its history.

Award

13 Nov 2017 at 08:30

Award Notice
TenderAmendment

10 Nov 2017 at 14:00

Tender Notice
TenderAmendment

20 Jun 2017 at 09:04

Tender Notice
Tender

16 Jun 2017 at 12:11

Tender Notice
Summary of the contracting process

HM Revenue & Customs (HMRC) is inviting tenders for the "HR OD Support Services" project, classified under Business Organisation Services (CPV 79996000). This open procurement process aims to establish a framework of service providers to assist with organisational design and cultural transformation primarily in London. The tender period ended on 10th July 2017, with a contract value of £400,000 starting from 14th August 2017 and concluding on 14th August 2020. The project details highlight a requirement for expertise in organisational design, agile methodologies, and stakeholder engagement.

This procurement presents significant growth opportunities for businesses experienced in organisational development and change management. Companies specialising in organisational design, cultural transformation, and leadership coaching would find this tender particularly suitable. The emphasis on creating a customer-centred culture further indicates a demand for firms with a strong grasp of user experience and stakeholder communication. Given HMRC's active engagement in modernising its approach, this is an excellent chance for capable SMEs to collaborate on a high-profile national programme.

How relevant is this notice?

Notice Information

Notice Title

HR OD Support Services

Notice Description

HM Revenue & Customs (HMRC) are setting up a framework of Service Providers who upon request will be able to work alongside internal colleagues, primarily based in London, in the development and implementation of an organisational plan which will not only change the organisational design of HMRC but also its culture and values. HMRC are seeking Service Providers with deep knowledge and relevant experience in: Organisational Design (OD); specialist skills of rapid, digital and agile approach to OD around customer journeys; Culture and values change management expertise; coaching and support in transferring skills to HMRC colleagues; communication and stakeholder engagement and customer journey road mapping to help create a customer centered culture. During the development, implementation of the project and skills transfer, the partner will be expected to deliver the outcomes captured in 'OD Road Maps' as developed in a previous exercise (Phase 1). Additional information: If you have any questions please phone either: Tony Fellowes on 03000 587 724 or Ken Webster on 03000 587 719

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-39e753b9-e9af-4718-ba5a-d23555ca223b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bb2c4a0b-85ea-4c08-8074-1ad18dbbc202
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79996000 - Business organisation services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
£900,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20178 years ago
Submission Deadline
10 Jul 2017Expired
Future Notice Date
Not specified
Award Date
1 Oct 20178 years ago
Contract Period
10 Nov 2017 - 1 Oct 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLI London
Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
4
Supplier Names

KPMG Ltd

Korn Ferry Hay Group Ltd

PA Consulting Group

Q5 Partners LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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