Award

MVDC Call Handling Services award

MOLE VALLEY DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

15 Jul 2025 at 12:00

Summary of the contracting process

Mole Valley District Council has concluded the procurement process titled "MVDC Call Handling Services award", focusing on the technology-enabled care sector. The procurement, pertaining to the "Repair and maintenance services of medical equipment" industry category, saw a contract award under the selective procurement method as a call-off from the Northern Housing Consortium framework. E.Novation UK Ltd has been appointed to manage the contract valued at £450,000. This contract is set to commence on 1st January 2025 and will run until 31st December 2029, with operations based in the South East of England.

This award presents substantial opportunities for businesses specialising in technology-enabled services and call monitoring solutions. Recognising the potential for growth within this framework, small and medium-sized enterprises (SMEs) stand well-positioned to leverage similar future opportunities. Companies capable of delivering innovative, reliable, and efficient solutions within the medical equipment sector would be particularly well-suited to compete in such tenders, which promote the involvement of SMEs, as seen with the preferences expressed by Mole Valley District Council.

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Notice Title

MVDC Call Handling Services award

Notice Description

MVDC have awarded a call-off contract to E.Novation UK Ltd under Lot 1 of the Northern Housing Consortium framework for Technology Enabled Lives, for the supply of products and/or services in relation to Call Monitoring and Control Centre Equipment.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3a512993-8d79-4cdf-9bec-6d2480a1f011
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f8b7754f-0863-40e0-99de-4c1ce57c9600
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50421000 - Repair and maintenance services of medical equipment

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
Not specified
Awards Value
£450,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20257 months ago
Submission Deadline
1 Nov 2024Expired
Future Notice Date
Not specified
Award Date
1 Dec 20241 years ago
Contract Period
1 Jan 2025 - 31 Dec 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MOLE VALLEY DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORKING
Postcode
RH4 1SJ
Post Town
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ South East (England)

Local Authority
Mole Valley
Electoral Ward
Dorking North
Westminster Constituency
Dorking and Horley

Supplier Information

Number of Suppliers
1
Supplier Name

E.NOVATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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