Award

Ministry of Justice Service Desk - FOR TRANSPARENCY PURPOSES ONLY

MINISTRY OF JUSTICE.

This public procurement record has 1 release in its history.

Award

22 Jan 2020 at 11:52

Summary of the contracting process

The procurement process involves the Ministry of Justice, which is seeking a service desk service to support its IT operations. The contract, titled "Ministry of Justice Service Desk - FOR TRANSPARENCY PURPOSES ONLY," falls under the information technology services industry category. The contract has been awarded, with the award date recorded on 27th November 2019. The contract period runs from 28th November 2019 to 27th November 2024, and it has a total value of £24,122,412. The procurement method used for this process was selective, specifically a call-off from a framework agreement.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those that can provide helpdesk and support solutions. Companies, especially small to medium-sized enterprises (SMEs), would be well-positioned to compete given the nature of the service required. Engaging with the Ministry of Justice in this capacity could lead to further collaborations and expand a business's portfolio in the public sector, leveraging a well-established governmental client.

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Notice Title

Ministry of Justice Service Desk - FOR TRANSPARENCY PURPOSES ONLY

Notice Description

Provision of a service desk service for the Ministry of Justice (MoJ) which shall be a point of contact through which end-users of the MoJ's IT services can direct IT incidents and requests for service. Additional information: FOR TRANSPARENCY PURPOSES ONLY - Competition undertaken via Crown Commercial Service Framework Technology Services 2

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3ab71ed9-0638-4cf8-aaf7-cd5c9dc2a865
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c88c262c-361c-410a-9b9f-24cad3f69a8c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£15,039,480 £10M-£100M
Lots Value
Not specified
Awards Value
£24,122,412 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20206 years ago
Submission Deadline
7 Nov 2019Expired
Future Notice Date
Not specified
Award Date
27 Nov 20196 years ago
Contract Period
28 Nov 2019 - 27 Nov 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE.
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

CGI IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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