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Enterprise Document Management Service

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

26 Aug 2026 at 11:29

Award Notice
Summary of the contracting process

HM Revenue & Customs procured an enterprise document management service delivered on a software-as-a-service basis. The requirement covers IT services associated with consulting, software development, internet services and support, with document management as the central business need. It is a services contract intended for delivery across the United Kingdom. The buying organisation is HM Revenue & Customs, based in London. The procurement is suitable for small and medium-sized enterprises, while participation is not reserved for voluntary, community or social enterprises. Businesses offering hosted document management platforms, implementation support, software configuration, integration, user support or related technology consulting would be operating in the relevant field.

The procurement has been completed and awarded. HM Revenue & Customs used a selective procedure to call off from a framework agreement. The tender deadline was 20 April 2026 at 12:00. The contract was awarded to Specialist Computer Centres PLC on 15 June 2026, for GBP 150,000,000. The contract period runs from 29 July 2026 to 28 July 2036. The award is recorded as active, and the tender status is complete. The published requirement describes a single enterprise document management service on a software-as-a-service basis. No separate lots are identified. The evaluation basis is not set out in the available procurement information.

This award demonstrates substantial, long-term demand from HM Revenue & Customs for enterprise document management delivered through a software-as-a-service model. It is relevant to suppliers with the capacity to support a large public-sector technology environment across the United Kingdom, including hosted platform operation, document management software, implementation, configuration, integration and ongoing technical support. The framework call-off route is commercially important: businesses seeking comparable work with this buyer would need to understand how to qualify for and compete through an appropriate framework rather than relying only on open tender experience. A credible competitor would also need the operational resilience, service management capability and public-sector delivery experience needed to sustain a major enterprise service over an extended contract.

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Notice Information

Notice Title

Enterprise Document Management Service

Notice Description

Enterprise Document Management Service on a Software as a Service basis

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3b1a8a93-a9f8-478c-b1d5-ee7bfa8ac796
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/927fe72e-ed1b-4c02-90cd-fb956b21817f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£150,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
£150,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Yesterday
Submission Deadline
20 Apr 2026Expired
Future Notice Date
Not specified
Award Date
15 Jun 20262 months ago
Contract Period
29 Jul 2026 - 28 Jul 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Postcode Area
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

SPECIALIST COMPUTER CENTRES PLC

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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