Award

Intelligent Service Operations Centre (ISOC) - AI Ops expertise

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

14 Sep 2023 at 09:29

Award Notice
Summary of the contracting process

The Department for Work and Pensions has awarded a contract for the Intelligent Service Operations Centre (ISOC) - AI Ops expertise. The procurement stage was selective, with a Call-off from a framework agreement. The contract period is from August 30, 2023, to December 31, 2023. The total contract value is £125,500. The buying organisation is based in Manchester, England, and the industry category is IT services.

This tender awarded to CapGemini UK Plc offers opportunities for businesses with expertise in consulting, software development, and Internet support. Small and medium enterprises (SMEs) are well-suited to compete for this contract. The deadline for the tender submission was August 29, 2023, and the award was granted on August 30, 2023. Businesses with AI Ops expertise can benefit from participating in this procurement process to support the Department for Work and Pensions in enhancing its IT environments and digital workplaces.

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Notice Information

Notice Title

Intelligent Service Operations Centre (ISOC) - AI Ops expertise

Notice Description

This requirement is for AIOps expertise that will deliver key artefacts to progress the Discovery phase of the Intelligent Service Operation Centre (ISOC) programme. The aims of the ISOC programme are to integrate modern, cost effective technology that is underpinned with intelligent ways of working that address the growing complexity of DWP's IT environments, providing data-driven insights and enhanced visibility about our hybrid cloud environments, user needs and Digital Workplaces.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3b31f631-4a87-4306-a45f-e98fb496cba4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/36083397-32c5-463a-9e06-f2f748b1cf7b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£125,500 £100K-£500K
Lots Value
Not specified
Awards Value
£125,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20232 years ago
Submission Deadline
28 Aug 2023Expired
Future Notice Date
Not specified
Award Date
29 Aug 20232 years ago
Contract Period
29 Aug 2023 - 31 Dec 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
manchestercorporatehub.softwarecommercialteam@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CAPGEMINI

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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