Award

GB-Glasgow: 2025-TR-0020 RightAnswers Knowledgebase

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

30 Jun 2025 at 13:15

Award Notice
Summary of the contracting process

The Student Loans Company, based in Glasgow, has concluded the procurement process for the "GB-Glasgow: 2025-TR-0020 RightAnswers Knowledgebase". This procurement, classified under IT services such as consulting, software development, Internet, and support, was aimed at establishing a robust knowledge system to aid in managing loan processes and training new staff. The contract, valued at £214,130.54, is set to run from 15th June 2025 until 14th June 2027, with delivery centred in Scotland, United Kingdom. The procurement stage has reached completion with the contract awarded to Computacenter PLC following the tender initiated by the Student Loans Company.

This procurement represents a significant opportunity for large-scale IT firms specialising in knowledge management systems to demonstrate their capability within public sector projects focused on educational finance management. As the awarded supplier, Computacenter PLC showcased their expertise, pointing to potential areas of growth for IT service providers who can meet similar needs in complex operational environments. Businesses with strengths in custom software solutions and digital policy implementation would find this sector particularly promising, given the strategic importance of the services provided to critical government operations like those of the Student Loans Company.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

GB-Glasgow: 2025-TR-0020 RightAnswers Knowledgebase

Notice Description

The system is critical to SLC and how we manage both the assess to pay and repayment processes. It enables the onboarding and training of new starters and ensures we have the capability to provide information and guidance to all front-line staff to successfully manage the range and complexity of products available to our customers. The changing nature of policies around these products makes a workable knowledge system vital to be able to meet the needs of our customers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/69e772ec-007a-47d1-9081-eaf98cba5e97
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£214,130 £100K-£500K
Lots Value
Not specified
Awards Value
£214,130 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20257 months ago
Submission Deadline
12 Jun 2025Expired
Future Notice Date
Not specified
Award Date
12 Jun 20258 months ago
Contract Period
14 Jun 2025 - 14 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G5 8DF
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b-2025-06-30T14:15:04+01:00",
    "date": "2025-06-30T14:15:04+01:00",
    "ocid": "ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP962575154",
        "title": "GB-Glasgow: 2025-TR-0020 RightAnswers Knowledgebase",
        "description": "The system is critical to SLC and how we manage both the assess to pay and repayment processes. It enables the onboarding and training of new starters and ensures we have the capability to provide information and guidance to all front-line staff to successfully manage the range and complexity of products available to our customers. The changing nature of policies around these products makes a workable knowledge system vital to be able to meet the needs of our customers.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "Scotland",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 214130.54,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2025-06-13T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-06-15T00:00:00+01:00",
            "endDate": "2027-06-14T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-267024",
            "name": "Student Loans Company",
            "identifier": {
                "legalName": "Student Loans Company"
            },
            "address": {
                "streetAddress": "10 Clyde Place",
                "locality": "Glasgow",
                "postalCode": "G5 8DF",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Jamie Hamilton",
                "email": "jamie_hamilton@slc.co.uk",
                "telephone": "01413062000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-320477",
            "name": "Computacenter PLC",
            "identifier": {
                "legalName": "Computacenter PLC"
            },
            "address": {
                "streetAddress": "Hatfield Avenue Hatfield Hertfordshire AL10 9TW"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-267024",
        "name": "Student Loans Company"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3b3544f6-d4e8-4ce9-a7ad-530ce59d070b-1",
            "status": "active",
            "date": "2025-06-13T00:00:00+01:00",
            "datePublished": "2025-06-30T14:15:04+01:00",
            "value": {
                "amount": 214130.54,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-320477",
                    "name": "Computacenter PLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-06-15T00:00:00+01:00",
                "endDate": "2027-06-14T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/69e772ec-007a-47d1-9081-eaf98cba5e97",
                    "datePublished": "2025-06-30T14:15:04+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=962575154"
                }
            ]
        }
    ]
}