Award

Fault Reporting & Case Management System

BATH AND NORTH EAST SOMERSET COUNCIL

This public procurement record has 1 release in its history.

Award

01 Sep 2025 at 14:21

Summary of the contracting process

The procurement process for the Fault Reporting & Case Management System was conducted by Bath and North East Somerset Council, a local authority located in Bath, England. The procurement pertained to the industry category of software packages and information systems, identified under CPV code 48000000, with key operations set within England, United Kingdom. As of 1st September 2025, the procurement has reached the award stage. The contract was directly awarded to mySociety, a social enterprise identified as an SME. The procurement method was a direct award, with the tender period ending on 29th August 2025, and the contract period scheduled from 31st October 2025 to 30th October 2026, valued at £46,000.

This tender presents substantial opportunities for growth for small to medium enterprises (SMEs) specialising in software solutions, particularly those capable of delivering robust fault reporting systems. Companies positioned to deliver reliable information systems will find this contract particularly beneficial given its alignment with fostering streamlined case management solutions for local government operations. Since the direct award approach indicated a preference for specialist suppliers, businesses with proven expertise in implementing similar information systems may have competitive advantages. Bath and North East Somerset Council's engagement in this procurement reflects a commitment to enhancing its technological infrastructure through innovative partnerships, thus offering enterprising organisations a platform for expansion and increased regional market presence.

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Notice Title

Fault Reporting & Case Management System

Notice Description

Fault Reporting and Case Management System

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3c3c021c-86b1-4098-92bd-bb1691f7d1b1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/02ebde15-7496-4d04-b582-813c251d5cc6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£46,000 Under £100K
Lots Value
Not specified
Awards Value
£46,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20255 months ago
Submission Deadline
29 Aug 2025Expired
Future Notice Date
Not specified
Award Date
31 Aug 20255 months ago
Contract Period
31 Oct 2025 - 30 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BATH AND NORTH EAST SOMERSET COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BA1 1JG
Post Town
Bath
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Bath and North East Somerset
Electoral Ward
Kingsmead
Westminster Constituency
Bath

Supplier Information

Number of Suppliers
1
Supplier Name

MYSOCIETY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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