Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

FHFT- NC - Unified Communications, Network and Notifications - 2026

FRIMLEY HEALTH NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 11:50

Award Notice
Summary of the contracting process

Frimley Health NHS Foundation Trust procured telecommunications network and computer network services to replace its existing VoIP and mass-notification tools. The requirement was for a modern unified communications and notification solution supporting the Trust’s patient services and wider digital objectives. The solution is intended to serve more than 10,000 end users and support staff, service transformation, improved quality, digital capability and collaboration with partners. The buying organisation is Frimley Health NHS Foundation Trust. Delivery covers the South East of England, within the United Kingdom. The work is categorised as telecommunications network services, with additional computer network services. It combines unified communications, network connectivity and mass notifications rather than a standalone telephony replacement.

The procurement is complete and was awarded to Maintel Europe Limited on 31 July 2026. It used a selective call-off procedure from the GCA Network Services 3 framework, reference RM6116, through Lot 1a for inter-site connectivity, wider-area network and data access services, and Lot 4b for digital communication services. The tender submission deadline was 13 March 2026 at 18:00. The awarded value was £3,046,479, including the full contract period from 18 August 2026 to 17 August 2029. The award is active. The published information identifies the framework route and service lots as the basis for the procurement; it does not provide a separate scoring breakdown or named price-quality weighting.

For suppliers assessing future NHS unified communications requirements, this award demonstrates demand for an integrated service combining VoIP replacement, mass notification, digital communications, inter-site connectivity and wider-area network or data access services. A credible competitor would need to design, supply, integrate and support communications technology for a large user base exceeding 10,000 people, while maintaining dependable network performance and service continuity. Experience serving healthcare organisations would help address patient-facing quality objectives, staff communications, security and operational resilience. The framework call-off route indicates that relevant suppliers need access to, or a route through, the GCA Network Services 3 framework and the appropriate connectivity and digital communications lots. Larger, established providers appear well placed for this scale and integration challenge.

How relevant is this notice?

Notice Information

Notice Title

FHFT- NC - Unified Communications, Network and Notifications - 2026

Notice Description

The Trust wanted to replace our current VoIP and mass notification tool and replace it with a modern tool that will enable Frimley Health to better serve our patients (Over 10,000 end users) and help us meet the Trusts objectives - supporting our people, transforming our services, making our money work, advancing our digital capability, improving quality for patients, and collaborating with our partners. This requirement has been tendered via GCA Network Services 3 framework reference: RM6116 via Lot 1a Inter Site Connectivity (Wider Area Network) D/Data Access Services and Lot 4b Digital Communication Services (Unified Communications).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3c57f3ce-c1dd-4640-a028-473e2a5cee25
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a7980172-007c-4c04-ac4f-6afdbdcff827
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

CPV Codes

32412100 - Telecommunications network

72700000 - Computer network services

Notice Value(s)

Tender Value
£3,046,479 £1M-£10M
Lots Value
Not specified
Awards Value
£3,046,479 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20261 months ago
Contract Period
18 Aug 2026 - 17 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FRIMLEY HEALTH NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
FRIMLEY
Postcode
GU16 7ER
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ South East (England)
Local Authority
Surrey Heath
Electoral Ward
Frimley
Westminster Constituency
Surrey Heath

Supplier Information

Number of Suppliers
1
Supplier Name

Maintel Europe Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...