Notice Information
Notice Title
IT Managed Service Contract
Notice Description
The Legal Services Board (LSB) is looking to appoint a suitably qualified provider of IT managed services. As a very small organisation, we do not have an in-house IT capability. We are looking for a supplier who can work in partnership with LSB to deliver the IT Managed Services to a high standard. Our aim is to appoint a supplier to provide an IT managed service to LSB commencing between 1 March 2022 and 31 May 2022 to allow parallel running with the existing supplier to facilitate an appropriate handover. The Legal Services Board is the independent body responsible for overseeing the regulation of lawyers in England and Wales. In all our work, we seek to promote the eight regulatory objectives set out in the Legal Services Act 2007. We share our regulatory objectives with the 'approved regulators' of the legal profession, each of which have direct responsibility for the day-to-day regulation of the different types of lawyers. As at 30 September 2021 we consist of 35 executive staff members (29 full-time and 6 part-time) and 9 non-executive directors that work part-time. We also provide IT licences and IT support to our Consumer Panel members (8 licences as at 30 September 2021) Our premises is currently located in central London with staff allowed to work flexibly anywhere geographically. We work in an agile way and our approach is to enable our colleagues to work in any location at any time and LSB plans for this to continue in the future. We monitor changes in our operating environment, reviewing our objectives and, if necessary, adapting our approach. LSB users typically work between the hours of 7am and 7pm, Mondays to Fridays Some work takes place outside these hours and on weekends but on a limited scale. There is a budget ceiling of PS32,500 for the IT managed service per annum excluding VAT. This would exclude the cost of Microsoft office licences and cloud services which we would expect to be passed on at cost. Bids above this may still be considered with the score for Price adjusted to reflect this. A tender is required which should include method statements, but not be limited to: * A description of how you would work with us. * A description of how you will meet the service specification requirements listed in the attached ITT. * A description of your recommended support package and what this includes and suggested SLAs (see Appendix Five) * A fully costed proposal including, but not limited to, remote support, hourly rates, discounts for block time agreements and costs for attending any site listed above. Where possible this should be broken down into annual costs including any set up fees. * Privacy policy documentation around accessing any corporate data held on our servers, PCs or mobile devices. All tender submissions should be submitted by 12 noon on 15 November 2021 to tenders@legalservicesboard.org.uk. Submissions submitted to other addresses or beyond this time will not be accepted. The full ITT is attached to this notice.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-3c599cf5-4636-49e3-812f-d48dafd64516
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/e6c6afbf-d3c6-4a41-b0c1-61246595a0a9
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48900000 - Miscellaneous software package and computer systems
72600000 - Computer support and consultancy services
72700000 - Computer network services
Notice Value(s)
- Tender Value
- £32,500 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 10 Nov 20214 years ago
- Submission Deadline
- 15 Nov 2021Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Mar 2022 - 29 Feb 2024 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LEGAL SERVICES BOARD
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- WC1A 1DE
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI36 Camden
- Delivery Location
- Not specified
-
- Local Authority
- Camden
- Electoral Ward
- Holborn & Covent Garden
- Westminster Constituency
- Holborn and St Pancras
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/e6c6afbf-d3c6-4a41-b0c1-61246595a0a9
10th November 2021 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/1188406b-54ea-49eb-91ca-d79f9a682721
A full list of questions received by the LSB and answers given.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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