Tender

IT Managed Service Contract

LEGAL SERVICES BOARD

This public procurement record has 4 releases in its history.

TenderAmendment

10 Nov 2021 at 15:46

TenderAmendment

15 Oct 2021 at 13:07

TenderAmendment

15 Oct 2021 at 10:09

Tender

15 Oct 2021 at 10:07

Summary of the contracting process

The Legal Services Board (LSB) is seeking a qualified provider for an IT Managed Service Contract, set to commence between 1 March 2022 and 31 May 2022, to ensure a smooth handover from the existing supplier. This procurement process is currently in the Award stage after the tender period closed on 15 November 2021. The total budget for the managed service is capped at £32,500 per annum, excluding VAT, with submissions conducted through an open procurement method. The relevant address for the buyer is 2 Dyott Street, London, WC1A 1DE, England.

This opportunity is particularly suited to small and medium-sized enterprises (SMEs) specialising in IT support and consultancy services, as the LSB requires a partner to deliver high-quality IT managed services while facilitating collaboration and flexibility. Bidders must demonstrate a thorough understanding of the service specifications and provide a detailed analysis of costs, including options for remote support and service level agreements. Engaging in this tender can provide significant growth potential for SMEs within the IT sector looking to expand their portfolios in regulated environments.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

IT Managed Service Contract

Notice Description

The Legal Services Board (LSB) is looking to appoint a suitably qualified provider of IT managed services. As a very small organisation, we do not have an in-house IT capability. We are looking for a supplier who can work in partnership with LSB to deliver the IT Managed Services to a high standard. Our aim is to appoint a supplier to provide an IT managed service to LSB commencing between 1 March 2022 and 31 May 2022 to allow parallel running with the existing supplier to facilitate an appropriate handover. The Legal Services Board is the independent body responsible for overseeing the regulation of lawyers in England and Wales. In all our work, we seek to promote the eight regulatory objectives set out in the Legal Services Act 2007. We share our regulatory objectives with the 'approved regulators' of the legal profession, each of which have direct responsibility for the day-to-day regulation of the different types of lawyers. As at 30 September 2021 we consist of 35 executive staff members (29 full-time and 6 part-time) and 9 non-executive directors that work part-time. We also provide IT licences and IT support to our Consumer Panel members (8 licences as at 30 September 2021) Our premises is currently located in central London with staff allowed to work flexibly anywhere geographically. We work in an agile way and our approach is to enable our colleagues to work in any location at any time and LSB plans for this to continue in the future. We monitor changes in our operating environment, reviewing our objectives and, if necessary, adapting our approach. LSB users typically work between the hours of 7am and 7pm, Mondays to Fridays Some work takes place outside these hours and on weekends but on a limited scale. There is a budget ceiling of PS32,500 for the IT managed service per annum excluding VAT. This would exclude the cost of Microsoft office licences and cloud services which we would expect to be passed on at cost. Bids above this may still be considered with the score for Price adjusted to reflect this. A tender is required which should include method statements, but not be limited to: * A description of how you would work with us. * A description of how you will meet the service specification requirements listed in the attached ITT. * A description of your recommended support package and what this includes and suggested SLAs (see Appendix Five) * A fully costed proposal including, but not limited to, remote support, hourly rates, discounts for block time agreements and costs for attending any site listed above. Where possible this should be broken down into annual costs including any set up fees. * Privacy policy documentation around accessing any corporate data held on our servers, PCs or mobile devices. All tender submissions should be submitted by 12 noon on 15 November 2021 to tenders@legalservicesboard.org.uk. Submissions submitted to other addresses or beyond this time will not be accepted. The full ITT is attached to this notice.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3c599cf5-4636-49e3-812f-d48dafd64516
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e6c6afbf-d3c6-4a41-b0c1-61246595a0a9
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48900000 - Miscellaneous software package and computer systems

72600000 - Computer support and consultancy services

72700000 - Computer network services

Notice Value(s)

Tender Value
£32,500 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Nov 20214 years ago
Submission Deadline
15 Nov 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2022 - 29 Feb 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEGAL SERVICES BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1A 1DE
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3c599cf5-4636-49e3-812f-d48dafd64516-2021-11-10T15:46:41Z",
    "date": "2021-11-10T15:46:41Z",
    "ocid": "ocds-b5fd17-3c599cf5-4636-49e3-812f-d48dafd64516",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LSB - IT Managed Service Contract",
        "title": "IT Managed Service Contract",
        "description": "The Legal Services Board (LSB) is looking to appoint a suitably qualified provider of IT managed services. As a very small organisation, we do not have an in-house IT capability. We are looking for a supplier who can work in partnership with LSB to deliver the IT Managed Services to a high standard. Our aim is to appoint a supplier to provide an IT managed service to LSB commencing between 1 March 2022 and 31 May 2022 to allow parallel running with the existing supplier to facilitate an appropriate handover. The Legal Services Board is the independent body responsible for overseeing the regulation of lawyers in England and Wales. In all our work, we seek to promote the eight regulatory objectives set out in the Legal Services Act 2007. We share our regulatory objectives with the 'approved regulators' of the legal profession, each of which have direct responsibility for the day-to-day regulation of the different types of lawyers. As at 30 September 2021 we consist of 35 executive staff members (29 full-time and 6 part-time) and 9 non-executive directors that work part-time. We also provide IT licences and IT support to our Consumer Panel members (8 licences as at 30 September 2021) Our premises is currently located in central London with staff allowed to work flexibly anywhere geographically. We work in an agile way and our approach is to enable our colleagues to work in any location at any time and LSB plans for this to continue in the future. We monitor changes in our operating environment, reviewing our objectives and, if necessary, adapting our approach. LSB users typically work between the hours of 7am and 7pm, Mondays to Fridays Some work takes place outside these hours and on weekends but on a limited scale. There is a budget ceiling of PS32,500 for the IT managed service per annum excluding VAT. This would exclude the cost of Microsoft office licences and cloud services which we would expect to be passed on at cost. Bids above this may still be considered with the score for Price adjusted to reflect this. A tender is required which should include method statements, but not be limited to: * A description of how you would work with us. * A description of how you will meet the service specification requirements listed in the attached ITT. * A description of your recommended support package and what this includes and suggested SLAs (see Appendix Five) * A fully costed proposal including, but not limited to, remote support, hourly rates, discounts for block time agreements and costs for attending any site listed above. Where possible this should be broken down into annual costs including any set up fees. * Privacy policy documentation around accessing any corporate data held on our servers, PCs or mobile devices. All tender submissions should be submitted by 12 noon on 15 November 2021 to tenders@legalservicesboard.org.uk. Submissions submitted to other addresses or beyond this time will not be accepted. The full ITT is attached to this notice.",
        "datePublished": "2021-10-15T11:07:09+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48900000",
            "description": "Miscellaneous software package and computer systems"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72600000",
                "description": "Computer support and consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "72700000",
                "description": "Computer network services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "wc1a1de"
                    },
                    {
                        "postalCode": "wc1a1de"
                    },
                    {
                        "postalCode": "wc1a1de"
                    },
                    {
                        "postalCode": "wc1a1de"
                    }
                ]
            }
        ],
        "value": {
            "amount": 32500,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2021-11-15T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2022-03-01T00:00:00Z",
            "endDate": "2024-02-29T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/e6c6afbf-d3c6-4a41-b0c1-61246595a0a9",
                "datePublished": "2021-10-15T11:07:09+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2021-11-10T15:46:41Z"
            },
            {
                "id": "2",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/772f1f33-d602-4d81-932b-b1b023cfd8d8",
                "format": "application/pdf"
            },
            {
                "id": "3",
                "documentType": "biddingDocuments",
                "description": "Word version of the ITT",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/aadb1a0f-c70e-4398-9eac-282bb5f70eaf",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "4",
                "documentType": "clarifications",
                "description": "A full list of questions received by the LSB and answers given.",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/1188406b-54ea-49eb-91ca-d79f9a682721",
                "format": "application/pdf"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/sFwg9QBf",
            "name": "LEGAL SERVICES BOARD",
            "identifier": {
                "legalName": "LEGAL SERVICES BOARD",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/sFwg9QBf"
            },
            "address": {
                "streetAddress": "2 Dyott Street",
                "locality": "LONDON",
                "postalCode": "WC1A 1DE",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Stuart Hamill",
                "email": "stuart.hamill@legalservicesboard.org.uk",
                "telephone": "02072710046"
            },
            "details": {
                "url": "https://legalservicesboard.org.uk/"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/sFwg9QBf",
        "name": "LEGAL SERVICES BOARD"
    }
}