Award

Contact Centre

UNITED LINCOLNSHIRE HOSPITALS NHS TRUST

This public procurement record has 1 release in its history.

Award

04 Nov 2022 at 14:56

Award Notice
Summary of the contracting process

The United Lincolnshire Hospitals NHS Trust has awarded a contract for a Contact Centre procurement, with a value of £80,305 in GBP. The procurement method used was selective, involving a call-off from a framework agreement. The contract period is from June 8, 2022, to March 24, 2025. The contact point for this tender is Paul Oke, with a closing tender period end date of June 1, 2022.

This tender for a Contact Centre by the United Lincolnshire Hospitals NHS Trust presents business growth opportunities for service providers in the software package and information systems industry. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete for this contract. Suppliers like Netcall Technology Limited have already been awarded the contract, demonstrating successful opportunities for businesses of similar scale and expertise.

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Notice Information

Notice Title

Contact Centre

Notice Description

On premise contact centre to support incoming calls

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/577ff8f4-966d-406c-aa5f-3c833ccb2b34
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£80,305 Under £100K
Lots Value
Not specified
Awards Value
£80,305 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Nov 20223 years ago
Submission Deadline
1 Jun 2022Expired
Future Notice Date
Not specified
Award Date
6 Aug 20223 years ago
Contract Period
7 Jun 2022 - 24 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNITED LINCOLNSHIRE HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LINCOLN
Postcode
LN2 5QY
Post Town
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
Not specified
Local Authority
Lincoln
Electoral Ward
Abbey
Westminster Constituency
Lincoln

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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