Award

IT SUPPORT & MAINTENANCE PROVIDER - AWARD

WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING

This public procurement record has 1 release in its history.

Award

18 Sep 2024 at 15:14

Summary of the contracting process

The West Midlands Growth Company Ltd has concluded the procurement process for IT Support and Maintenance services, resulting in an award to Zone Networks Ltd. This contract is focused on providing IT support for systems and end users, with significant reliance on the Microsoft Business platform (including SharePoint and Office 365). The procurement falls under the category of "Computer support and consultancy services" (CPV code 72600000). It is located in Birmingham, West Midlands, with the main office positioned on the 11th floor of The Colmore Building. The award stage was initiated on 2nd September 2024, with the contract period running from 16th September 2024 to 31st March 2025, and potential extensions up to two years.

This tender presents substantial opportunities for businesses specializing in IT support and maintenance, particularly those with expertise in Microsoft-based platforms and hybrid work environments. The contract is suitable for SMEs, making it an ideal growth opportunity for smaller firms looking to expand their portfolio within the public sector. The procurement method was an open procedure, ensuring a competitive and transparent selection process. Businesses with capabilities in hardware consultancy, installation services, and remote desktop support will find this tender particularly aligned with their service offerings.

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Notice Title

IT SUPPORT & MAINTENANCE PROVIDER - AWARD

Notice Description

The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users. The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract. The initial term of this agreement will be from 5th August 2024 until 31st March 2025 with the option to extend for a further two years, reviewed on an annual basis, subject to future funding and ongoing requirements. If the break clause is to be executed, there will be a minimum notification period of three months provided.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3d9887eb-999b-43cd-8319-bb5c4e8a6c09
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f8cde901-9489-4e62-bb2b-19825e7da9d5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

51 - Installation services (except software)

72 - IT services: consulting, software development, Internet and support


CPV Codes

30211200 - Mainframe hardware

30212000 - Minicomputer hardware

30215000 - Microcomputer hardware

51611100 - Hardware installation services

72100000 - Hardware consultancy services

72540000 - Computer upgrade services

72600000 - Computer support and consultancy services

72910000 - Computer back-up services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£396,604 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20241 years ago
Submission Deadline
24 Jun 2024Expired
Future Notice Date
Not specified
Award Date
1 Sep 20241 years ago
Contract Period
15 Sep 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING
Contact Name
Zoe Middleton
Contact Email
zoe.middleton@wmgrowth.com
Contact Phone
07483078415

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 6AT
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

ZONE NETWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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