Award

Community Safety Case Management System

TORBAY COUNCIL

This public procurement record has 3 releases in its history.

Award

24 Jan 2023 at 09:58

Award Notice
Tender

07 Oct 2022 at 13:35

Tender Notice
Tender

13 Sep 2022 at 08:44

Tender Notice
Summary of the contracting process

The Torbay Council is currently procuring a Community Safety Case Management System. The procurement method is a selective process using a restricted procedure. The contract value is £650,000 with a minimum value of £450,000. The tender period ends on 14th October 2022, and the contract period starts on 1st May 2023 and ends on 30th April 2027. Businesses involved in software package and information systems should consider applying, particularly SMEs.

This opportunity presented by Torbay Council provides a chance for suppliers to offer back-office case management, customer web portal, and agile solutions for Community Safety Services. Businesses in the software sector, especially those offering information systems, should explore this opportunity. The Council aims to enhance Community Safety Services, covering areas such as Licensing, Food Safety, Health and Safety, Housing Standards, and ASB & Vulnerability.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Community Safety Case Management System

Notice Description

Torbay Council is seeking a single Supplier who can provide the following facilities for Community Safety Services with their proposed solution: a) A back-office case management system; b) A customer web portal; and c) An agile solution. Throughout this procurement, Community Safety Services refers to and includes Licensing, Food Safety, Health and Safety, Housing Standards and Environmental Health, and ASB & Vulnerability. Additional information: In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3dd95afe-888c-4a6f-8b7c-c77c9371f133
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1f39deb0-95e5-4424-826b-88e96ec6b5a0
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jan 20233 years ago
Submission Deadline
14 Oct 2022Expired
Future Notice Date
Not specified
Award Date
17 Jan 20233 years ago
Contract Period
18 Jan 2023 - 19 Jan 2023 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

CONTRACT NOT AWARDED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3dd95afe-888c-4a6f-8b7c-c77c9371f133-2023-01-24T09:58:35Z",
    "date": "2023-01-24T09:58:35Z",
    "ocid": "ocds-b5fd17-3dd95afe-888c-4a6f-8b7c-c77c9371f133",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "TORB001-DN632670-31675720",
        "title": "Community Safety Case Management System",
        "description": "Torbay Council is seeking a single Supplier who can provide the following facilities for Community Safety Services with their proposed solution: a) A back-office case management system; b) A customer web portal; and c) An agile solution. Throughout this procurement, Community Safety Services refers to and includes Licensing, Food Safety, Health and Safety, Housing Standards and Environmental Health, and ASB & Vulnerability. Additional information: In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.",
        "datePublished": "2022-09-13T09:44:22+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 450000,
            "currency": "GBP"
        },
        "value": {
            "amount": 650000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2022-10-14T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-05-01T00:00:00+01:00",
            "endDate": "2027-04-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/8c810ac0-1524-4477-8154-b3713ce9f7a8",
                "datePublished": "2022-09-13T09:44:22+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/8073511a-8b7d-4e01-b427-de9d7e193871",
                "datePublished": "2022-09-13T09:44:22+01:00",
                "dateModified": "2022-10-07T14:35:17+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-127966",
            "name": "Torbay Council",
            "identifier": {
                "legalName": "Torbay Council"
            },
            "address": {
                "streetAddress": "Town Hall, Castle Circus",
                "locality": "Torquay",
                "postalCode": "TQ1 3DR",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Clare Farquhar",
                "email": "clare.farquhar@torbay.gov.uk",
                "telephone": "+44 1803208514"
            },
            "details": {
                "url": "http://www.torbay.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-56912",
            "name": "Contract not awarded",
            "identifier": {
                "legalName": "Contract not awarded"
            },
            "address": {
                "streetAddress": "Contract not awarded"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-127966",
        "name": "Torbay Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3dd95afe-888c-4a6f-8b7c-c77c9371f133-1",
            "status": "active",
            "date": "2023-01-17T00:00:00Z",
            "datePublished": "2023-01-24T09:58:35Z",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-56912",
                    "name": "Contract not awarded"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-01-18T00:00:00Z",
                "endDate": "2023-01-19T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1f39deb0-95e5-4424-826b-88e96ec6b5a0",
                    "datePublished": "2023-01-24T09:58:35Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}