Tender

Independent review of GMC customer complaints handling

GENERAL MEDICAL COUNCIL (GMC)

This public procurement record has 1 release in its history.

Tender

28 Nov 2018 at 17:45

Tender Notice
Summary of the contracting process

The General Medical Council (GMC) is currently seeking tenders for an independent review of its customer complaints handling processes. This procurement, categorised under auditing services, is based in the North West and London regions of the United Kingdom. The tender period is set to close on 7th January 2019, while the contract period will commence on 10th May 2019 and last until 9th May 2023. The GMC is employing an open procedure for this tender, which falls below the procurement threshold.

This tender presents a valuable opportunity for organisations that specialise in auditing services to expand their business. Small and medium-sized enterprises (SMEs) are particularly encouraged to compete for this contract. Companies with expertise in customer complaint management and independent reviews will find this opportunity beneficial, as it allows them to engage with a prominent regulatory body and potentially enhance their market visibility and reputation.

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Notice Information

Notice Title

Independent review of GMC customer complaints handling

Notice Description

To have a suitably qualified organisation to carry out regular independent reviews of its handling of customer complaints.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3e115d3a-d989-4035-add5-5945dee7a961
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/11df0ea6-8aed-41e2-804c-aafc4f947e30
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Nov 20187 years ago
Submission Deadline
7 Jan 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 May 2019 - 9 May 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GENERAL MEDICAL COUNCIL (GMC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M3 3AW
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England), TLI London
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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