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2026-057 Copilot Agent Capability

Ofgem

This public procurement record has 1 release in its history.

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21 Aug 2026 at 17:45

Award Notice
Summary of the contracting process

Ofgem commissioned software programming and consultancy services to strengthen its Copilot Agent Centre of Excellence. The work covers structured testing at agent level and through user acceptance testing, a review of stage gates and formal governance ceremonies, and end-to-end monitoring, telemetry and analytics from development and testing into live operation. The supplier is also to define monitoring requirements and setup across Power Platform, security, AI governance and data governance, so that controls are consistent and evidenced throughout the lifecycle. This is a services requirement led by Ofgem, based at 10 South Colonnade, Canary Wharf, London. Delivery is listed across the United Kingdom, Europe and international locations.

The procurement is complete and was awarded through an open procedure. Ofgem awarded the contract to Inform Team on 9 July 2026 for £34,797.60 including the stated currency of GBP. The contract runs from 9 July 2026 to 30 September 2026. The tender submission deadline was 1 January 2026. The opportunity was classified primarily as software programming and consultancy services, with related classifications covering systems and technical consultancy, business analysis, software consultancy, computer support, research and development, and business development consultancy. The procurement was identified as suitable for small and medium-sized enterprises. There was a single award and the contract is active.

This award indicates demand from Ofgem for suppliers able to improve governance and assurance around Copilot agents, rather than simply develop software. A credible competitor would need practical expertise in agent-level testing, user acceptance testing, stage-gate design and governance operations, together with the ability to implement monitoring, telemetry and analytics across the full development-to-live lifecycle. Experience spanning Power Platform, security, AI governance and data governance would be relevant, particularly where controls must be consistent and supported by evidence. The requirement is suitable for small and medium-sized enterprises, making it relevant to specialist consultancies and delivery teams that can combine technical implementation with business analysis and governance advice.

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Notice Information

Notice Title

2026-057 Copilot Agent Capability

Notice Description

Ofgem has a working Centre of Excellence (CoE) baseline, a defined governance lifecycle, a route-to-live pipeline and a prioritised pipeline of use cases. The objective of this engagement is to have the support of a supplier to help strengthening it in the areas where it is least developed: structured testing at agent level and through User Acceptance Testing (UAT); a reviewed stage-gate structure with formalised governance ceremonies; and end-to-end monitoring, telemetry and analytics from development, through test, into live operation. Alongside this, the supplier will support to break out the monitoring needs and the setup required across each governance domain, such as Power Platform, Security, AI governance and data governance, so that controls are consistent and evidenced across the lifecycle.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3edf64a5-2dc4-4c27-bf84-6a1ec01ce17f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e5b53068-9f66-45e4-8088-f2faa6a3b01b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72200000 - Software programming and consultancy services

72220000 - Systems and technical consultancy services

72221000 - Business analysis consultancy services

72266000 - Software consultancy services

72600000 - Computer support and consultancy services

73200000 - Research and development consultancy services

79411100 - Business development consultancy services

Notice Value(s)

Tender Value
£34,797 Under £100K
Lots Value
Not specified
Awards Value
£34,797 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20266 days ago
Submission Deadline
1 Jan 2026Expired
Future Notice Date
Not specified
Award Date
9 Jul 20261 months ago
Contract Period
9 Jul 2026 - 30 Sep 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ofgem
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Inform Team

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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