Award

Social Media Monitoring and Listening Tool 2024/2025

NHS ENGLAND

This public procurement record has 3 releases in its history.

Award

01 Apr 2025 at 10:11

Award Notice
Award

01 Apr 2025 at 08:54

Award Notice
Award

01 Apr 2025 at 08:48

Award Notice
Summary of the contracting process

NHS England has completed the procurement process for a "Social Media Monitoring and Listening Tool 2024/2025." The awarded contract is classified under Market and Economic Research; Polling and Statistics (CPV code 79300000). This process, with a total value of £68,000, was intended to procure an online service capable of monitoring and reporting relevant content and conversations happening across social media. The contract period starts on 21 November 2024 and ends on 21 November 2025. All services will be directed to NHS England's address in London, United Kingdom. The tender was marked as completed and information regarding the awarded contract was published on 1 April 2025.

This procurement offers a significant business growth opportunity, especially rewarding for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Businesses experienced in market research, social media analysis, or online content monitoring stand to benefit the most from this tender. Companies such as Access Intelligence Media and Communications Limited, which won the contract, exemplify the ability to leverage their expertise in providing specialised monitoring and data analysis services to large public sector organisations like NHS England.

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Notice Information

Notice Title

Social Media Monitoring and Listening Tool 2024/2025

Notice Description

On online service that allows us to monitor and report on content and conversations happening across social media and elsewhere online, that are relevant to the work of NHS England.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3f9e66cb-bed6-4199-a79c-ffb3ce2c34ef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/62d6bc06-0285-493c-af33-e57cdf20ce25
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79300000 - Market and economic research; polling and statistics

Notice Value(s)

Tender Value
£68,000 Under £100K
Lots Value
Not specified
Awards Value
£68,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 202510 months ago
Submission Deadline
2 Sep 2024Expired
Future Notice Date
Not specified
Award Date
21 Nov 20241 years ago
Contract Period
21 Nov 2024 - 21 Nov 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Access Intelligence Media and Communications Limited, COMMERCIAL QUERIES
Contact Email
england.commercialqueries@nhs.net, tayo.adesanya@vuelio.com
Contact Phone
02034264068

Buyer Location

Locality
LONDON
Postcode
EC1V 0AT
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS INTELLIGENCE MEDIA AND COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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