Award

Customer Portal

STOCKPORT HOMES LIMITED

This public procurement record has 1 release in its history.

Award

26 Feb 2026 at 14:53

Summary of the contracting process

STOCKPORT HOMES LIMITED has concluded the award stage for the procurement process titled "Customer Portal," involving the provision of a cloud-based resident self-service portal. The contracting authority, located at Cornerstone, 2 Edward Street, Stockport, England, has selected Plentific Ltd as the successful supplier. This tender relates to the software package and information systems industry, with services to be provided in the North West region of the United Kingdom. This call-off from a framework agreement was marked complete as of December 2025, with the service scheduled to commence on 20th December 2025 and conclude on 19th December 2027. The procurement method was selective, aiming to enhance resident interaction with tenancy management and service appointments. The total contract value awarded to Plentific Ltd amounts to £184,554 GBP.

This tender offers significant opportunities for business growth within the realm of Information Technology Services, specifically targeting businesses that provide innovative digital solutions tailored for housing services. Firms that specialise in cloud-based software for resident engagement and self-service solutions are well-suited to compete in similar future opportunities, particularly if they offer scalable solutions that support self-management and enhanced user experience. Small to Medium Enterprises (SMEs) would find this contract fitting, given the tailored services required and the selective procurement method employed, showcasing the potential for SMEs to expand their service offerings within public sector frameworks.

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Notice Title

Customer Portal

Notice Description

Provision of a cloud based resident self-service portal. The service enables residents to manage tenancy information, report and diagnose repairs, book and amend appointments, receive notifications and access related digital services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3fbc9420-dc78-4d72-b42c-3d054728d1d5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/601f3738-36b7-4071-8d0b-71443b11bdcb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72222300 - Information technology services

Notice Value(s)

Tender Value
£184,554 £100K-£500K
Lots Value
Not specified
Awards Value
£184,554 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20262 weeks ago
Submission Deadline
11 Dec 2025Expired
Future Notice Date
Not specified
Award Date
22 Jan 20261 months ago
Contract Period
20 Dec 2025 - 19 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STOCKPORT HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKPORT
Postcode
SK1 3NQ
Post Town
Stockport
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD35 Greater Manchester South East
Delivery Location
TLD North West (England)

Local Authority
Stockport
Electoral Ward
Brinnington & Stockport Central
Westminster Constituency
Stockport

Supplier Information

Number of Suppliers
1
Supplier Name

PLENTIFIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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