Award

Telephony Services

FINANCIAL OMBUDSMAN SERVICE

This public procurement record has 1 release in its history.

Award

23 Sep 2021 at 13:32

Summary of the contracting process

The Financial Ombudsman Service has successfully completed a procurement process for Telephony Services, categorised under the Communications network industry. This selective procurement was executed via a call-off from a framework agreement, with the contract total valued at £192,425.04. The contract period commenced on 1st June 2021 and is set to conclude on 31st May 2022. The tender period closed on 19th May 2021, and the service delivery location is in London, United Kingdom.

This tender presents an opportunity for growth particularly for small and medium-sized enterprises (SMEs) within the telecommunications services sector. Companies specialising in telephony solutions and related technological services could benefit from engaging in future contracts. The ongoing relationship between the Financial Ombudsman Service and BT PLC exemplifies a lucrative avenue for businesses looking to enter similar contracting opportunities in public procurement.

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Notice Title

Telephony Services

Notice Description

Telephony services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4071e59a-c55b-43c7-879c-ce72ffe5d43c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/48415fd9-44e8-4358-a4f5-b61fbc7e205e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32412000 - Communications network

32412100 - Telecommunications network

Notice Value(s)

Tender Value
£192,425 £100K-£500K
Lots Value
Not specified
Awards Value
£192,425 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Sep 20214 years ago
Submission Deadline
19 May 2021Expired
Future Notice Date
Not specified
Award Date
9 Jun 20214 years ago
Contract Period
31 May 2021 - 31 May 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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