Award

Contact Centre Conversion

UNITED LINCOLNSHIRE HOSPITALS NHS TRUST

This public procurement record has 1 release in its history.

Award

27 Apr 2023 at 15:03

Award Notice
Summary of the contracting process

The United Lincolnshire Hospitals NHS Trust has awarded a contract for the "Contact Centre Conversion" project, aimed at enhancing telephone systems to queue calls, with a value of £91,680 in GBP. The procurement method was selective, calling-off from a framework agreement. The contract period runs from March 31, 2023, to March 24, 2025. The buying organization, based in Lincoln, United Kingdom, belonged to the "Software package and information systems" industry category.

This tender provides an opportunity for businesses, especially small and medium enterprises (SMEs), to compete for improving contact centre functionality. Companies well-suited for this project could offer software and information systems solutions to enhance telephone system capabilities. The project's location in Lincoln, United Kingdom, makes it accessible for local businesses to participate and contribute to the growth of the healthcare communication infrastructure.

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Notice Information

Notice Title

Contact Centre Conversion

Notice Description

Requirement to improve contact centre functionality by enhancing the telephone systems ability to queue calls

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-408bd839-ae71-46b4-bb8b-18141e5a4c73
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f2b75d95-b485-4a16-b6d5-33d945f337b2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£91,680 Under £100K
Lots Value
Not specified
Awards Value
£91,680 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20232 years ago
Submission Deadline
23 Mar 2023Expired
Future Notice Date
Not specified
Award Date
30 Mar 20232 years ago
Contract Period
30 Mar 2023 - 24 Mar 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNITED LINCOLNSHIRE HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LINCOLN
Postcode
LN2 5QY
Post Town
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
Not specified
Local Authority
Lincoln
Electoral Ward
Abbey
Westminster Constituency
Lincoln

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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