Award

Passenger Assist Survey

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Award

04 Apr 2024 at 12:48

Award Notice
Summary of the contracting process

The Office of Rail and Road (ORR) has awarded a contract for the 'Passenger Assist Survey' project. The procurement process took place under a selective method, with a contract value of £239,931 GBP. The contract period runs from April 8, 2024, to June 30, 2027. The project focuses on survey services related to passenger use and experience of the Passenger Assist service offered by train and station operators in the United Kingdom.

This opportunity, initiated by ORR, is aimed at service providers, particularly those experienced in survey services within the transportation industry. Small and medium-sized enterprises (SMEs) are well-suited to compete for this contract. Businesses interested in monitoring operators' performance and ensuring users' needs are met over time can find growth potential in offering their services for this project.

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Notice Information

Notice Title

Passenger Assist Survey

Notice Description

The overall aim of the Passenger Assist survey is to compile information about passenger use and experience of the Passenger Assist service offered by train and station operators, to monitor those operators' performance over time and ensure that users' needs and expectations are being met on an ongoing basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-408e4d53-33e2-4c20-9725-2d4829f4f293
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/419ec9e6-35a4-41d1-80ae-427108189fc3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£239,931 £100K-£500K
Lots Value
Not specified
Awards Value
£239,931 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20242 years ago
Submission Deadline
19 Mar 2024Expired
Future Notice Date
Not specified
Award Date
3 Apr 20242 years ago
Contract Period
7 Apr 2024 - 30 Jun 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4QA
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

MEL RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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