Award

Competitor marketing communications monitoring: Retail Finance Services Sector

NATIONAL SAVINGS & INVESTMENTS

  • Contract Timeline

    Publication Date

    10th September 2019 08:50:35 AM

  • Contract Summary

    National Savings and Investments (NS&I) requires a supplier to provide NS&I with an online cloud based service that monitors the marketing communications activity of NS&I's competitors in the retail financial services sector. Background to the requirement: Information gathering to understand NS&I's share of voice, relative to competitors, in order to ensure that our advertising is cutting through among our retail customers. This information informs our marketing strategy and planning for the year. We track our share of voice and competitor activity by media channel on a monthly basis. This information informs our marketing strategy and planning for the year. We are looking to award a new contract (up to 3 years) with a supplier that can provide a granular level of detail of our competitors' marketing activity; using an online system that we can easily and efficiently access direct. Any eventual contract would be for a maximum duration of three years, renewable on an annual basis after the first year. The NS&I Competitor Intelligence team is responsible for managing this requirement. The Market & Competitor Intelligence Team at NS&I is comprised of 5 analyst and insight professionals. We work closely with the Marketing team and other comms teams within NS&I who utilise this data for their own planning across the year. As part of the award we require limited account management support beyond some initial training on the system; a dedicated account management contact for any queries or ad hoc reporting; and a contact for technical support if required. Our budget allocation for this service is approximately £60k over the 3 year term. Please note the deadline for submission of tenderers' responses is MIDDAY, 15 July 2019. For further information on this opportunity please visit the NS&I eProcurement portal as detailed below. Additional information: For further information and to register your interest in this opportunity please visit the NS&I e-sourcing portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI and click on 'Current Tender Opportunities". Please note the deadline for receipt of responses is Midday on 15th July 2019. All communications regarding this tender must be communicated via the NS&I e-sourcing portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI. Communications sent outside the portal cannot be answered.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-4100222c-455a-4d1c-88f9-b1d0ec32e466

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (below Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    72300000
    72416000
    79340000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support
    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    NATIONAL SAVINGS & INVESTMENTS

    Buyer Name

    Buyer Email

    malcolm.edwards@nsandi.com

    Buyer Phone

    Buyer Address

    1 Drummond Gate

    London

    SW1V 2QX

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    ADVERTISING INTELLIGENCE LIMITED


Tender

Competitor marketing communications monitoring: Retail Finance Services Sector

NATIONAL SAVINGS & INVESTMENTS

  • Contract Timeline

    Publication Date

    13th June 2019 08:16:01 AM

    Tender Deadline

    15th July 2019 22:59:59 PM   Expired

  • Contract Summary

    National Savings and Investments (NS&I) requires a supplier to provide NS&I with an online cloud based service that monitors the marketing communications activity of NS&I's competitors in the retail financial services sector. Background to the requirement: Information gathering to understand NS&I's share of voice, relative to competitors, in order to ensure that our advertising is cutting through among our retail customers. This information informs our marketing strategy and planning for the year. We track our share of voice and competitor activity by media channel on a monthly basis. This information informs our marketing strategy and planning for the year. We are looking to award a new contract (up to 3 years) with a supplier that can provide a granular level of detail of our competitors' marketing activity; using an online system that we can easily and efficiently access direct. Any eventual contract would be for a maximum duration of three years, renewable on an annual basis after the first year. The NS&I Competitor Intelligence team is responsible for managing this requirement. The Market & Competitor Intelligence Team at NS&I is comprised of 5 analyst and insight professionals. We work closely with the Marketing team and other comms teams within NS&I who utilise this data for their own planning across the year. As part of the award we require limited account management support beyond some initial training on the system; a dedicated account management contact for any queries or ad hoc reporting; and a contact for technical support if required. Our budget allocation for this service is approximately £60k over the 3 year term. Please note the deadline for submission of tenderers' responses is MIDDAY, 15 July 2019. For further information on this opportunity please visit the NS&I eProcurement portal as detailed below. Additional information: For further information and to register your interest in this opportunity please visit the NS&I e-sourcing portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI and click on 'Current Tender Opportunities". Please note the deadline for receipt of responses is Midday on 15th July 2019. All communications regarding this tender must be communicated via the NS&I e-sourcing portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI. Communications sent outside the portal cannot be answered.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-4100222c-455a-4d1c-88f9-b1d0ec32e466

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (below Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    72300000
    72416000
    79340000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support
    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    NATIONAL SAVINGS & INVESTMENTS

    Buyer Name

    Buyer Email

    malcolm.edwards@nsandi.com

    Buyer Phone

    Buyer Address

    1 Drummond Gate

    London

    SW1V 2QX

    England