Award

Contingency Emergency Call Handling and Related Services

ROYAL BERKSHIRE FIRE & RESCUE SERVICE

This public procurement record has 1 release in its history.

Award

30 May 2025 at 10:22

Award Notice
Summary of the contracting process

The procurement process for "Contingency Emergency Call Handling and Related Services" has been completed with the award to Securitas Security Services UK Ltd. The Royal Berkshire Fire & Rescue Service in Reading, England, is the contracting authority responsible for this tender. This procurement falls under the "Fire-brigade and rescue services" industry category, with the procurement conducted through an Accelerated Open Procedure due to the urgent nature of the services needed, as outlined in Regulation 27 (5) of the Public Contracts Regulations 2015. The contract period extends from 1st May 2025 to 30th April 2029, involving a total value of £240,000.

This tender represents significant opportunities for businesses capable of offering robust emergency call handling and related services, particularly those SMEs interested in expanding their service offerings in emergency response and resilience services. With a minimum contract value of £75,000 and provisions for unforeseen events such as natural disasters and pandemics, the contract caters to companies skilled in providing high-quality, reliable service continuity. The sole provider approach allows the winning business to forge a strong partnership with the Royal Berkshire Fire & Rescue Service, aiding in their operational readiness and response capabilities.

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Notice Information

Notice Title

Contingency Emergency Call Handling and Related Services

Notice Description

The Authority is seeking tenders from tenderers for the provision of Contingency Emergency Call Handling and Related Services. The Authority, is seeking to appoint a single Service Provider able to deliver the Contract to provide resilience as required during (but not limited to) any of the following events: Natural disaster; Terrorist event; Pandemic outbreak; Industrial action; Another unforeseen similar event, and Exceptionally high levels of staffing absence. The procurement procedure being applied to the Tender is an 'Accelerated Open Procedure' under Regulation 27 (5) Public Contracts Regulations 2015 due to the urgency and nature of the Service requirements. This means that any interested party meeting the Authority's minimum qualification requirements may submit a tender for the Contract. FTS notice identifier - 2025/S 000-028696

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-41334c14-3a3f-491b-9d2d-28f7b8fb5280
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e86e633f-7441-4640-b7a0-61bec59eff82
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Accelerated Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75250000 - Fire-brigade and rescue services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 May 20258 months ago
Submission Deadline
3 Mar 2025Expired
Future Notice Date
Not specified
Award Date
27 Apr 202510 months ago
Contract Period
30 Apr 2025 - 30 Apr 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BERKSHIRE FIRE & RESCUE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG31 7SD
Post Town
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
Not specified
Local Authority
West Berkshire
Electoral Ward
Tilehurst Birch Copse
Westminster Constituency
Reading West and Mid Berkshire

Supplier Information

Number of Suppliers
1
Supplier Name

SECURITAS SECURITY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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