Tender

Purchase of Email Sending Platform

NMRN OPERATIONS

This public procurement record has 1 release in its history.

Tender

13 Nov 2023 at 17:45

Tender Notice
Summary of the contracting process

The National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust (MRT) are jointly seeking a social media listening platform for Portsmouth Historic Dockyard. This open procurement, with the title "Purchase of Email Sending Platform," falls under the services category and has a deadline for tender submissions by December 18, 2023. The contract period is scheduled from January 25, 2024, to January 25, 2027, with delivery addresses in the South East region, United Kingdom.

This tender opportunity by NMRN Operations presents a chance for businesses offering software programming and consultancy services to compete and provide a single email sending platform with various functionalities. Small and medium-sized enterprises (SMEs) are suitable for this opportunity, which aims to enhance customer communications, increase revenue, and adapt to emerging trends in technology. Interested businesses can find detailed requirements on the Contracts Finder Gov.UK website.

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Notice Information

Notice Title

Purchase of Email Sending Platform

Notice Description

This tender opportunity is issued jointly by the National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust (MRT) as joint operators of Portsmouth Historic Dockyard (PHD Operations) for the provision of a social media listening platform for the National Museum of the Royal Navy (all sites), The Mary Rose Museum and Portsmouth Historic Dockyard.NMRN requires the use of a single email sending platform. The primary functions of this platform will be to:- Maintain a structured on-going customer journey communications from prospective visitors, donors, members and newsletter sign ups.- Deliver dynamic newsletters, solus and promotional emails, with the aim of increasing footfall, ticket sales, revenue and secondary spend (e.g., retail).- Maintain customer relationships as an easy way for visitors to contact NMRN who may have queries or positive/negative feedback.- Manage ad-hoc, monthly, annual, trigger-based email communications based on data provided through our CRM (Customer Relationship Management) integration with Dynamics 365.- Be able to implement different branding, dependant on the attraction/museum we are informing visitors about.There is also the need for continuous development, keeping in line with new emerging trends and technologies, the way we promote our attractions means we may add new communication methods in future.Full details and scope of requirements can be found on Contracts Finder Gov.UK website here;https://www.contractsfinder.service.gov.uk/Notice/495cd7de-3592-4b00-bf9f-c1492accaf3d

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-413b8d8f-e49d-4030-bc89-f2d87d8bed2c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1cd586c2-70a0-496f-821f-89dd43e722ed
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20232 years ago
Submission Deadline
18 Dec 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
25 Jan 2024 - 25 Jan 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NMRN OPERATIONS
Contact Name
Not specified
Contact Email
tenders@nmrn.org.uk
Contact Phone
+44 2392891370

Buyer Location

Locality
PORTSMOUTH
Postcode
PO1 3NH
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
TLJ South East (England)
Local Authority
Portsmouth
Electoral Ward
Charles Dickens
Westminster Constituency
Portsmouth South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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