Award

2022 Programme Test Automation - Test Tooling

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 2 releases in its history.

AwardUpdate

27 Jun 2023 at 09:16

Award

17 Nov 2021 at 10:40

Summary of the contracting process

The Department for Work and Pensions has completed a procurement process for the 2022 Programme Test Automation - Test Tooling, under the main procurement category of services. The contract was awarded to Business Systems (UK) Ltd. The contract value is GBP 4,216,797.60, with a contract period starting on 1st November 2021 and ending on 31st October 2023. The procurement method used was selective, calling off from a framework agreement, with a tender period ending on 7th December 2020.

This tender presents an opportunity in the information technology services sector for businesses looking to provide automated contact centre testing solutions. The Department for Work and Pensions, as the buying organisation, selected a large-scale supplier, Business Systems (UK) Ltd, for this contract. Small and medium-sized enterprises (SMEs) may find this opportunity suitable for bidding, provided they can meet the requirements stated in the procurement details. Businesses in the IT services industry, especially those with expertise in contact centre testing solutions, are well-suited to compete in this tender.

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Notice Title

2022 Programme Test Automation - Test Tooling

Notice Description

A contract has been awarded to Business Systems (UK) Ltd for the supply, implementation and ongoing support & maintenance of an automated contact centre testing solution. The lowest stated value is the contract value excluding VAT and the awarded value is the contract value including VAT, whilst the highest stated value includes the estimated value of extension options plus VAT.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cc7df2fb-3de9-4d6c-9627-8f1a1b77c363
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£4,216,797 £1M-£10M
Lots Value
Not specified
Awards Value
£2,108,452 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jun 20232 years ago
Submission Deadline
7 Dec 2020Expired
Future Notice Date
Not specified
Award Date
1 Nov 20214 years ago
Contract Period
1 Nov 2021 - 31 Oct 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
POULTON-LE-FYLDE
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

BUSINESS SYSTEMS (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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