Award

Customer Experience Digital and Data User Centred Design

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

29 Mar 2021 at 10:24

Award Notice
Summary of the contracting process

The Department for Education has successfully completed a procurement process for a project titled "Customer Experience Digital and Data User Centred Design." This initiative, categorised under the software package and information systems sector (CPV code 48000000), took place in the West Midlands, United Kingdom. The contract, valued at £90,690, commenced on 29 March 2021 and will run until 28 March 2022. The procurement method used was selective, specifically a call-off from a framework agreement, with a tender period that concluded on 14 January 2021.

This award presents an opportunity for businesses involved in user research and digital design to engage with a significant contract in the public sector. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete, given the focus on user-centred design and the requirement for innovative software solutions. Providers with expertise in delivering large-scale user research tools may find this tender aligns well with their capabilities, potentially leading to partnerships that enhance their growth in the public procurement space.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Customer Experience Digital and Data User Centred Design

Notice Description

User research tool at scale required to support the team in the delivery and provision of user centred design for FE Reform and to inform policy teams across the department

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-42061195-ac47-4a17-a456-65644be06a8d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8aebff3b-ae44-46a4-9549-409a6db3f09d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£90,690 Under £100K
Lots Value
Not specified
Awards Value
£90,690 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Mar 20214 years ago
Submission Deadline
14 Jan 2021Expired
Future Notice Date
Not specified
Award Date
25 Mar 20214 years ago
Contract Period
28 Mar 2021 - 28 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2FJ
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLG West Midlands (England)
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

USERZOOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-42061195-ac47-4a17-a456-65644be06a8d-2021-03-29T11:24:19+01:00",
    "date": "2021-03-29T11:24:19+01:00",
    "ocid": "ocds-b5fd17-42061195-ac47-4a17-a456-65644be06a8d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_269090/946843",
        "title": "Customer Experience Digital and Data User Centred Design",
        "description": "User research tool at scale required to support the team in the delivery and provision of user centred design for FE Reform and to inform policy teams across the department",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "CV1 2WT"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 90690,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2021-01-14T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-03-29T00:00:00+01:00",
            "endDate": "2022-03-28T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-148643",
            "name": "Department for Education",
            "identifier": {
                "legalName": "Department for Education"
            },
            "address": {
                "streetAddress": "St Pauls Place",
                "locality": "Sheffield",
                "postalCode": "S1 2FJ",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "stacey.woolford@education.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-069840958",
            "name": "Userzoom Limited",
            "identifier": {
                "legalName": "Userzoom Limited",
                "scheme": "GB-COH",
                "id": "069840958"
            },
            "address": {
                "streetAddress": "Unit 11, royal Mills, Manchester, M4 5BA"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-148643",
        "name": "Department for Education"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-42061195-ac47-4a17-a456-65644be06a8d-1",
            "status": "active",
            "date": "2021-03-25T00:00:00Z",
            "datePublished": "2021-03-29T11:24:19+01:00",
            "value": {
                "amount": 90690,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-069840958",
                    "name": "Userzoom Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-03-29T00:00:00+01:00",
                "endDate": "2022-03-28T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/8aebff3b-ae44-46a4-9549-409a6db3f09d",
                    "datePublished": "2021-03-29T11:24:19+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}