Award

GB-Leeds: LAU CRM System

LEEDS ARTS UNIVERSITY

This public procurement record has 1 release in its history.

Award

07 May 2025 at 10:05

Summary of the contracting process

The public procurement process for the "GB-Leeds: LAU CRM System" has been completed, with Leeds Arts University serving as the buying organisation. This contract was for the provision of an integrated Customer Relation Management (CRM) system aimed at addressing software development services, classified under the CPV code 72212445. The procurement stage is currently at the Award stage, with the contract having been awarded on 4th April 2025. With a total value of GBP 89,560, this project covers a wide geographical area, including delivery locations such as the United Kingdom, Europe, and various other regions. The contract period is set from 1st July 2025 to 30th June 2029.

This tender signifies substantial business growth opportunities, particularly for companies specialising in CRM software development. The competitive nature of this procurement process underscores the value of expertise in delivering innovative CRM solutions. Businesses with a focus on IT services, especially those positioned as Small and Medium Enterprises (SMEs) similar to Halo Service Solutions Ltd, which was awarded the contract, will find such opportunities particularly beneficial for expanding their portfolio within the public sector. Despite this opportunity having already been awarded, similar tenders in this industry category might provide promising avenues for future engagements.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

GB-Leeds: LAU CRM System

Notice Description

This is a Contract award notice, (under threshold) this requirement has been competitively tendered and is not a Live opportunity. Leeds Arts University (LAU) wishes to Contract for the provision of an integrated CRM system. (This opportunity is Closed). Additional information: Note this is a below threshold procurement. This is not a Live Opportunity, this is a Contract award notice this opportunity is now closed.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bde63568-dee3-47d9-9e67-c3c5fb3d708a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48445000 - Customer Relation Management software package

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£89,560 Under £100K
Lots Value
Not specified
Awards Value
£89,560 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20259 months ago
Submission Deadline
3 Apr 2025Expired
Future Notice Date
Not specified
Award Date
3 Apr 202510 months ago
Contract Period
30 Jun 2025 - 30 Jun 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEEDS ARTS UNIVERSITY
Contact Name
Finance
Contact Email
paul.eagleton@leeds-art.ac.uk
Contact Phone
+441132028148

Buyer Location

Locality
LEEDS
Postcode
LS2 9AQ
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43-2025-05-07T11:05:03+01:00",
    "date": "2025-05-07T11:05:03+01:00",
    "ocid": "ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP946021950",
        "title": "GB-Leeds: LAU CRM System",
        "description": "This is a Contract award notice, (under threshold) this requirement has been competitively tendered and is not a Live opportunity. Leeds Arts University (LAU) wishes to Contract for the provision of an integrated CRM system. (This opportunity is Closed). Additional information: Note this is a below threshold procurement. This is not a Live Opportunity, this is a Contract award notice this opportunity is now closed.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72212445",
            "description": "Customer Relation Management software development services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48445000",
                "description": "Customer Relation Management software package"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 89560,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2025-04-04T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-07-01T00:00:00+01:00",
            "endDate": "2029-06-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-115469",
            "name": "Leeds Arts University",
            "identifier": {
                "legalName": "Leeds Arts University"
            },
            "address": {
                "streetAddress": "Blenheim Walk",
                "locality": "Leeds",
                "postalCode": "LS2 9AQ",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Finance",
                "email": "paul.eagleton@leeds-art.ac.uk",
                "telephone": "+441132028148"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-316879",
            "name": "Halo Service Solutions Ltd",
            "identifier": {
                "legalName": "Halo Service Solutions Ltd"
            },
            "address": {
                "streetAddress": "86 Eastburn Tower Eastburn Drive Falkirk FK1 1TX"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-115469",
        "name": "Leeds Arts University"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43-1",
            "status": "active",
            "date": "2025-04-04T00:00:00+01:00",
            "datePublished": "2025-05-07T11:05:03+01:00",
            "value": {
                "amount": 89560,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-316879",
                    "name": "Halo Service Solutions Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-01T00:00:00+01:00",
                "endDate": "2029-06-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/bde63568-dee3-47d9-9e67-c3c5fb3d708a",
                    "datePublished": "2025-05-07T11:05:03+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=946021950"
                }
            ]
        }
    ]
}