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WP2328 UserTesting Tool

DSIT

This public procurement record has 1 release in its history.

Award

20 Jul 2026 at 13:37

Award Notice
Summary of the contracting process

The contract for the procurement titled "WP2328 UserTesting Tool" has been awarded by the Government Digital Service (GDS), part of the Department of Science, Innovation and Technology (DSIT). This procurement falls under the industry category of Software package and information systems, with a focus on delivering a user testing tool. The procurement process was completed on 15th June 2026 and transitioned to an active award stage as of the 20th of July 2026. The procurement method utilised was a selective call-off from a framework agreement. The contract is valued at £300,000 and is intended for delivery across multiple locations, including North West, London, and South West regions of the United Kingdom. The contract period is set from 1st July 2026 to 30th June 2027.

This tender presents a significant opportunity for businesses in the software development and digital services sector, particularly those offering user testing solutions, to expand their business portfolio by providing innovative and efficient testing tools to a major governmental body. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete in this market due to their adaptability and potential for innovation. The awarded supplier, USERTESTING TECHNOLOGIES LIMITED, exemplifies the type of agile and focused firms that can succeed in fulfilling such contracts, showcasing opportunities for similar enterprises to partner with or compete in future procurement processes.

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Notice Information

Notice Title

WP2328 UserTesting Tool

Notice Description

To provide Government Digital Service (GDS), part of Department of Science, Innovation and Technology (DSIT), a User Testing tool Additional information: Redacted G-cloud 14 Call-off contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a8ef505b-74d0-4656-b843-78bd1bdbce72
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 weeks ago
Submission Deadline
1 Jun 2026Expired
Future Notice Date
Not specified
Award Date
14 Jun 20261 months ago
Contract Period
30 Jun 2026 - 30 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DSIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 8QS
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLD North West (England), TLI London, TLK South West (England)
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

USERTESTING TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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