Tender

Student Wellbeing Case Management System

UNIVERSITY OF EXETER

This public procurement record has 1 release in its history.

Tender

03 May 2023 at 15:43

Tender Notice
Summary of the contracting process

The University of Exeter is seeking a partner to provide an IT system for their Student Wellbeing Service. The system should support the triaging of requests, case note storage, information sharing, risk highlighting, and alerts. The procurement stage is currently active, with the tender deadline set for 5th June 2023. The contract period is scheduled to start on 31st July 2023 and end on 30th July 2026. This opportunity falls under the "Industry specific software package" category and is open to a wide range of businesses, particularly those experienced in providing similar solutions in educational and medical settings.

The buying organisation, University of Exeter, is aiming to enhance its Wellbeing Service through the implementation of a Student Wellbeing Case Management system. Businesses with proven delivery experience in similar environments and user groups are well-suited to compete for this contract. The tender is an open procedure with a value of £120,000 GBP. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise sector (VCSE) organisations are encouraged to participate. Further details and tender documents can be accessed through the University of Exeter's website.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Student Wellbeing Case Management System

Notice Description

The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups. The selected solution will need to facilitate; the triaging of incoming requests, store case notes, efficiently sharing information with agreed stakeholders, highlighting risks, and providing alerts - all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner. The production of accurate reports, management information and insights from our data will be critical for the success of our services, and will be key to the value that a new Student Wellbeing Case Management system delivers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/15e3d2ca-5a50-433c-a389-0f3a88e5ccca
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

48180000 - Medical software package

48190000 - Educational software package

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 May 20232 years ago
Submission Deadline
5 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jul 2023 - 30 Jul 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EXETER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX4 4QH
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified
Local Authority
Exeter
Electoral Ward
Duryard and St James
Westminster Constituency
Exeter

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11-2023-05-03T16:43:52+01:00",
    "date": "2023-05-03T16:43:52+01:00",
    "ocid": "ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20230503164347-53042",
        "title": "Student Wellbeing Case Management System",
        "description": "The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups. The selected solution will need to facilitate; the triaging of incoming requests, store case notes, efficiently sharing information with agreed stakeholders, highlighting risks, and providing alerts - all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner. The production of accurate reports, management information and insights from our data will be critical for the success of our services, and will be key to the value that a new Student Wellbeing Case Management system delivers.",
        "datePublished": "2023-05-03T16:43:52+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48100000",
            "description": "Industry specific software package"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48180000",
                "description": "Medical software package"
            },
            {
                "scheme": "CPV",
                "id": "48190000",
                "description": "Educational software package"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 120000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-06-05T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-07-31T00:00:00+01:00",
            "endDate": "2026-07-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/15e3d2ca-5a50-433c-a389-0f3a88e5ccca",
                "datePublished": "2023-05-03T16:43:52+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Additional data",
                "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67895&B=EXETER"
            },
            {
                "id": "3",
                "description": "User / Company",
                "url": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-52436",
            "name": "University of Exeter",
            "identifier": {
                "legalName": "University of Exeter"
            },
            "address": {
                "streetAddress": "Northcote House",
                "locality": "Exeter",
                "postalCode": "EX4 4QH",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Simon Denton",
                "email": "s.denton@exeter.ac.uk",
                "telephone": "+44 1392723333"
            },
            "details": {
                "url": "http://www.exeter.ac.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-52436",
        "name": "University of Exeter"
    }
}