Planning

Pre-Market Engagement: Fostering CRM System

LEICESTER CITY COUNCIL

This public procurement record has 2 releases in its history.

Planning

06 Nov 2020 at 13:37

Market Engagement Notice
Planning

06 Nov 2020 at 12:51

Market Engagement Notice
Summary of the contracting process

The Leicester City Council is currently in the planning stage for a procurement titled "Pre-Market Engagement: Fostering CRM System". This initiative aims to improve communication methods with both potential and existing foster carers, enhancing recruitment performance within the Children's Social Care sector. The engagement is set to conclude on 20 November 2020, providing interested parties with a timeframe to participate. The project falls under the software package and information systems category and the engagement notice was published on 6 November 2020.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in customer relationship management solutions. With the aim to explore modern methods and technologies, providers that can showcase innovative CRM systems or enhanced communication strategies will be particularly well-suited to engage with this process. The insights gained from this pre-market engagement will inform a future full procurement exercise, enabling competitive firms to position themselves effectively for upcoming contracts.

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Notice Information

Notice Title

Pre-Market Engagement: Fostering CRM System

Notice Description

Leicester City Council is responsible for Children's Social Care, which includes the recruitment of new foster carers. In an effort to improve our recruitment performance we need to employ new methods that will help us communicate with potential and existing foster carers. This proposed CRM (Customer Relationship Management) system will help us retain existing carers and increase conversion rates and discoverability of new applicants.Through this pre-market engagement, we hope to gain insight into what solutions are available and how the council can gain from modern methods and technologies. We aim to apply these insights to inform a business case and gain approval for a full procurement exercise in the future. To view the documentation for this opportunity please use the link provided in the Additional Details section below.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/571dfa6c-eabc-490d-a5ee-a6f20fde1bf8
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20205 years ago
Submission Deadline
Not specified
Future Notice Date
20 Nov 2020Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEICESTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 6TH
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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