Award

Self-Service Customer Portal (471-AHL) - AWARD

ALLIANCE HOMES

This public procurement record has 2 releases in its history.

AwardUpdate

16 Nov 2022 at 09:12

Award

16 Nov 2022 at 09:05

Summary of the contracting process

The procurement process for the Self-Service Customer Portal services is being carried out by Alliance Homes. The title of the contract is 'Self-Service Customer Portal (471-AHL) - AWARD'. The procurement falls under the 'services' industry category. The procurement method used is 'selective' with a 'Restricted procedure'. The contract involves a value of £390,000 and has a contract period starting from 17th November 2022 until 31st March 2026. The tender period ends on 13th June 2022. The procuring organization is based in Portishead, North Somerset, United Kingdom.

This tender for the provision of Self-Service Customer Portal services by Alliance Homes offers opportunities for businesses in the service industry, especially those providing application service, customer relation management software, and content management software. Small and medium-sized enterprises (SMEs) are well-suited to compete in this procurement process. Businesses must focus on delivering high-quality software services to secure the opportunity for growth and collaboration with Alliance Homes.

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Notice Title

Self-Service Customer Portal (471-AHL) - AWARD

Notice Description

Procurement for the provision of Self-Service Customer Portal services. Full details are available through the Alliance Homes e-Tendering portal: https://in-tendhost.co.uk/alliancehomes

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d4f7d868-a44b-4f62-8aed-a3f8294e60c0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48445000 - Customer Relation Management software package

48780000 - System, storage and content management software package

48783000 - Content management software package

72416000 - Application service providers

Notice Value(s)

Tender Value
£390,000 £100K-£500K
Lots Value
Not specified
Awards Value
£281,762 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Nov 20223 years ago
Submission Deadline
13 Jun 2022Expired
Future Notice Date
Not specified
Award Date
16 Nov 20223 years ago
Contract Period
17 Nov 2022 - 31 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ALLIANCE HOMES
Contact Name
Nick James
Contact Email
nick.james@alliancehomes.org.uk
Contact Phone
01275 398418

Buyer Location

Locality
-
Postcode
BS20 7AW
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK South West (England)

Local Authority
North Somerset
Electoral Ward
Portishead East
Westminster Constituency
North Somerset

Supplier Information

Number of Suppliers
1
Supplier Name

HALLNET

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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