Award

Customer Services Transformation for RPA

DEFRA NETWORK ETENDERING PORTAL

This public procurement record has 1 release in its history.

Award

05 Oct 2021 at 08:18

Award Notice
Summary of the contracting process

The procurement process for the "Customer Services Transformation for RPA" contract was conducted by the Defra Network eTendering Portal, which operates from London, England. This contract falls under the Business and management consultancy and related services category (CPV code: 79400000) and was procured via a selective method through a call-off from a framework agreement. The tender period concluded on 10th September 2021, with the contract starting on 13th September 2021 and ending on 31st December 2021. The total contract value is £367,851.

This tender presents substantial opportunities for businesses engaged in consultancy services, particularly smaller and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs). Companies with expertise in process optimisation and transformation, especially those experienced in implementing robotic process automation (RPA), would be well-positioned to compete in future contracts similar to this one. Engaging with government procurement can enhance business growth by providing access to larger projects and consistent revenue streams.

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Notice Information

Notice Title

Customer Services Transformation for RPA

Notice Description

This contract was procured under the DgC Call off Contract from MCF2 (CCS). This is a compliant route to market enabling a direct award by the way of a taxi rank system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-453d848d-5abe-4299-8936-886afc4df194
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3c5e211e-3e34-4f40-9574-fd48c6f8f61f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£367,851 £100K-£500K
Lots Value
Not specified
Awards Value
£367,851 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 20214 years ago
Submission Deadline
10 Sep 2021Expired
Future Notice Date
Not specified
Award Date
9 Sep 20214 years ago
Contract Period
12 Sep 2021 - 31 Dec 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEFRA NETWORK ETENDERING PORTAL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW19 3JR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

DELOITTE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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