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Hardware Support (NETBACKUP Appliance)

West Sussex County Council

This public procurement record has 1 release in its history.

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06 Oct 2026 at 15:25

Award Notice
Summary of the contracting process

West Sussex County Council procured hardware support for its NETBACKUP appliance, classified as computer equipment and supplies. The requirement is for support services rather than the purchase of general computer equipment. Delivery is associated with Chichester, West Sussex, including the council’s West Street address. This describes a specific appliance-support requirement for the council, rather than a broad IT support contract.

The procurement is complete and was awarded to TRUSTMARQUE SOLUTIONS LTD. The award was made on 28 September 2026, with the contract running from 5 October 2026 to 4 October 2027. The awarded value is £35,793.91. The council used a selective call-off from a framework agreement. The requirement was presented as a single procurement, and the published suitability assessment did not mark it as suitable for SMEs or voluntary, community and social enterprises. The award record identifies the contract supplier and confirms an active award.

This award shows a defined, recurring council need for support of a NETBACKUP appliance, delivered through a framework call-off rather than a broad open competition. Suppliers positioning for a comparable requirement should be able to provide reliable hardware support for this specific backup appliance and operate effectively within the relevant framework route. The council did not identify this procurement as suitable for SMEs or voluntary, community and social enterprises, and the selected supplier is a large company; competitors should therefore be prepared to demonstrate the capacity and specialist support capability expected for an established supplier serving a public-sector customer. The work is focused on maintaining the supported appliance, not supplying unrelated IT services.

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Notice Information

Notice Title

Hardware Support (NETBACKUP Appliance)

Notice Description

Hardware Support (NETBACKUP Appliance)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8720ef43-e768-4b3c-ba06-9a56af0d2991
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30200000 - Computer equipment and supplies

Notice Value(s)

Tender Value
£35,793 Under £100K
Lots Value
Not specified
Awards Value
£35,793 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Sep 20261 weeks ago
Contract Period
5 Oct 2026 - 4 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Sussex County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHICHESTER
Postcode
PO19 1RQ
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ South East (England)
Local Authority
Chichester
Electoral Ward
Chichester Central
Westminster Constituency
Chichester

Supplier Information

Number of Suppliers
1
Supplier Name

Trustmarque Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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