Tender

Mobile Telephony Services

KNOWLEDGE TRANSFER NETWORK LIMITED

This public procurement record has 2 releases in its history.

TenderAmendment

31 Oct 2024 at 15:56

Tender Notice
Tender

31 Oct 2024 at 15:54

Tender Notice
Summary of the contracting process

The Knowledge Transfer Network Limited is seeking a provider for Mobile Telephony Services, which falls under the Postal and Telecommunications Services industry category. This procurement process is currently at the tender amendment stage, with a submission deadline set for 30th November 2024. The contract, valued between £70,000 and £160,000, will commence on 1st January 2025 and will have a term of 24 to 36 months, covering the United Kingdom. The procurement method is an open procedure and it is specifically aimed at small and medium-sized enterprises (SMEs). The services required include 300 lines with options for unlimited UK voice and SMS, various data packages, international roaming, and robust online billing and management capabilities.

This tender presents significant opportunities for telecom service providers, particularly those proficient in large-scale enterprise solutions and with experience in managing extensive mobile telephony services. Businesses with strengths in delivering high-quality UK coverage, 5G support, and comprehensive customer service are well-suited to compete. The successful vendor will facilitate a seamless transition for users, including the provision of new SIM cards and support for international roaming requirements. Detailed proposals, including a pre-qualification questionnaire and cost schedules, are required, offering a structured approach for businesses to showcase their competencies and secure a potentially lucrative public sector contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Mobile Telephony Services

Notice Description

300 lines to include: * Unlimited UK voice minutes. * Unlimited UK SMS messages. * Data to include one of the following options: o Shared monthly UK data pool of 1 TB. o 10 x lines to include unlimited UK data, 290 to include a minimum of 70 GB monthly UK data. o Unlimited data on all lines. * International Roaming Packages for Europe and International. Our service users are predominately UK-based, so great UK coverage is essential as is access to Wi-Fi calling. All billing should be managed through an online portal, with reports available per line and per cost centre. The online portal should also support basic tasks such as requesting new phone numbers and managing SIM card swaps. Technical Considerations The number of lines is approximate and may increase or decrease as our operations require. All handsets at IUK Business Connect are Apple iPhone 11 or 12. We expect to upgrade some devices to newer Apple iPhone models during the contract term, but a hardware fund should not be included within the application. 5G should be included for all lines. The successful application shall include support to transition end-users to the new service, if needed. This transition will include the provision of new, compatible SIM cards at no additional cost. Roaming requirements vary per user, so submitted applications must include detail on what packages are available and any fees / charges applicable for international roaming in Europe and Internationally. Term and Expiry Date Services will be contracted for a minimum of 24 months and no more than 36 months. The contract will start on 1st January 2025. Submission In response to this Statement of Works, please provide the information listed below: * A completed copy of the Pre-Qualification Questionnaire. * Initial schedule of costs to include: o Monthly charge per line or per tariff o Any allowances and caps, with out-of-allowance charges o International roaming, per zone, country or territory o Any rollover/carryover of allowances. * A short narrative explaining how you will support our users to transition to the new service, if applicable. * Details of your customer support services including hours of contact, and any billing portal / reports. * Legal information, such as your terms and conditions. Please provide the information requested above to callum.bowdrey-roberts@iukbc.org.uk by 30th November 2024 at the latest. Submissions will be assessed on an ongoing basis until this date. Principle Contact Please direct any questions or communications on this Invitation to Tender to: callum.bowdrey-roberts@iukbc.org.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-46b7b347-cf75-454c-8687-fc4c1fe76358
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4098913e-8a36-4edc-8898-e157cb215ad1
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
£160,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20241 years ago
Submission Deadline
30 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2025 - 31 Dec 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KNOWLEDGE TRANSFER NETWORK LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1 0QH
Post Town
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
St Mary's & St James'
Westminster Constituency
Islington South and Finsbury

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-46b7b347-cf75-454c-8687-fc4c1fe76358-2024-10-31T15:56:24Z",
    "date": "2024-10-31T15:56:24Z",
    "ocid": "ocds-b5fd17-46b7b347-cf75-454c-8687-fc4c1fe76358",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IUK Business Connect -Mobile Telephony Service",
        "title": "Mobile Telephony Services",
        "description": "300 lines to include: * Unlimited UK voice minutes. * Unlimited UK SMS messages. * Data to include one of the following options: o Shared monthly UK data pool of 1 TB. o 10 x lines to include unlimited UK data, 290 to include a minimum of 70 GB monthly UK data. o Unlimited data on all lines. * International Roaming Packages for Europe and International. Our service users are predominately UK-based, so great UK coverage is essential as is access to Wi-Fi calling. All billing should be managed through an online portal, with reports available per line and per cost centre. The online portal should also support basic tasks such as requesting new phone numbers and managing SIM card swaps. Technical Considerations The number of lines is approximate and may increase or decrease as our operations require. All handsets at IUK Business Connect are Apple iPhone 11 or 12. We expect to upgrade some devices to newer Apple iPhone models during the contract term, but a hardware fund should not be included within the application. 5G should be included for all lines. The successful application shall include support to transition end-users to the new service, if needed. This transition will include the provision of new, compatible SIM cards at no additional cost. Roaming requirements vary per user, so submitted applications must include detail on what packages are available and any fees / charges applicable for international roaming in Europe and Internationally. Term and Expiry Date Services will be contracted for a minimum of 24 months and no more than 36 months. The contract will start on 1st January 2025. Submission In response to this Statement of Works, please provide the information listed below: * A completed copy of the Pre-Qualification Questionnaire. * Initial schedule of costs to include: o Monthly charge per line or per tariff o Any allowances and caps, with out-of-allowance charges o International roaming, per zone, country or territory o Any rollover/carryover of allowances. * A short narrative explaining how you will support our users to transition to the new service, if applicable. * Details of your customer support services including hours of contact, and any billing portal / reports. * Legal information, such as your terms and conditions. Please provide the information requested above to callum.bowdrey-roberts@iukbc.org.uk by 30th November 2024 at the latest. Submissions will be assessed on an ongoing basis until this date. Principle Contact Please direct any questions or communications on this Invitation to Tender to: callum.bowdrey-roberts@iukbc.org.uk",
        "datePublished": "2024-10-31T15:54:43Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "64000000",
            "description": "Postal and telecommunications services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 70000,
            "currency": "GBP"
        },
        "value": {
            "amount": 160000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2024-11-30T23:59:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-01-01T00:00:00Z",
            "endDate": "2026-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/4098913e-8a36-4edc-8898-e157cb215ad1",
                "datePublished": "2024-10-31T15:54:43Z",
                "format": "text/html",
                "language": "en",
                "dateModified": "2024-10-31T15:56:24Z"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/87207587-0ff1-4292-8140-de9065877872",
                "format": "application/pdf"
            },
            {
                "id": "3",
                "documentType": "biddingDocuments",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/46b0a64c-574a-4389-ae4a-9ae52145b995",
                "format": "application/pdf"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/mMFf8Aad",
            "name": "KNOWLEDGE TRANSFER NETWORK LIMITED",
            "identifier": {
                "legalName": "KNOWLEDGE TRANSFER NETWORK LIMITED",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/mMFf8Aad"
            },
            "address": {
                "streetAddress": "Unit 218",
                "locality": "LONDON",
                "postalCode": "N10QH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "IT General",
                "email": "support@iukbc.org.uk",
                "telephone": "033 33 403280"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/mMFf8Aad",
        "name": "KNOWLEDGE TRANSFER NETWORK LIMITED"
    }
}