Award

CA17694 - MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116

PARTNERS PROCUREMENT SERVICE (PPS)

This public procurement record has 1 release in its history.

Award

27 Apr 2026 at 14:21

Award Notice
Summary of the contracting process

The Royal Free London NHS Foundation Trust has successfully contracted Mitel Networks Ltd to provide maintenance services for its unified communication systems over a three-year term. The procurement was carried out by Partners Procurement Service (PPS) under the framework reference RM6116, employing a direct award method. The award phase commenced on April 27, 2026, and the contract period spans from April 1, 2026, to March 31, 2029. The procurement falls under the telecommunications infrastructure maintenance services category, with a focus on maintaining the core OSV monitoring for the NHS Trust. Mitel Networks Ltd, located at Castlegate Business Park, Newport, has been selected as the supplier, with the buying organisation situated in London, England.

This tender offers notable business growth opportunities for enterprises specialising in telecommunications maintenance, particularly those servicing large healthcare institutions like NHS Trusts. Small and medium-sized enterprises (SMEs) are specifically highlighted as suitable contenders, given the direct awarding nature of the procurement process and the specialised requirements involved. Businesses possessing the capacity to provide robust maintenance support and systems monitoring, aligned with the stringent standards of healthcare communication systems, will benefit from positioning themselves to meet such tender criteria. This strategic alliance not only furthers operational efficiencies but also strengthens the supplier's position within the healthcare sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

CA17694 - MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116

Notice Description

MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA17694. Not registered: Visit https://suppliers.multiquote.com then register and quote CA17694 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4412e130-2e1d-46b6-acd1-48b3b762cb15
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50332000 - Telecommunications-infrastructure maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£428,797 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20262 weeks ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
26 Apr 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PARTNERS PROCUREMENT SERVICE (PPS)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N19 5NF
Post Town
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Junction
Westminster Constituency
Islington North

Supplier Information

Number of Suppliers
1
Supplier Name

MITEL NETWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d-2026-04-27T15:21:17+01:00",
    "date": "2026-04-27T15:21:17+01:00",
    "ocid": "ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "6bac7a33-e1b5-4010-9366-4f5b7f25c922",
        "title": "CA17694 - MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116",
        "description": "MAINT6762 - ROYAL FREE LONDON NHSFT - Mitel Networks unified comms system maintenance contract - 3 years - Maintenance support including core OSV monitoring - framework ref - RM6116. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA17694. Not registered: Visit https://suppliers.multiquote.com then register and quote CA17694 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "50332000",
            "description": "Telecommunications-infrastructure maintenance services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "N19 5NF"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "tenderPeriod": {
            "endDate": "2026-03-31T01:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2029-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-126345",
            "name": "Partners Procurement Service (PPS)",
            "identifier": {
                "legalName": "Partners Procurement Service (PPS)"
            },
            "address": {
                "streetAddress": "Level 2 Kenwood Wing, Whittington Health",
                "locality": "London",
                "postalCode": "N19 5NF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Matthew Walshe",
                "email": "support@multiquote.com",
                "telephone": "0151 482 9230"
            },
            "details": {
                "url": "https://suppliers.multiquote.com"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-334067",
            "name": "Mitel Networks Ltd",
            "identifier": {
                "legalName": "Mitel Networks Ltd"
            },
            "address": {
                "streetAddress": "Castlegate Business Park, Newport, NP26 5YR"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-126345",
        "name": "Partners Procurement Service (PPS)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4730c041-bfa8-4c15-89b9-e80bdef25c1d-1",
            "status": "active",
            "date": "2026-04-27T00:00:00+01:00",
            "datePublished": "2026-04-27T15:21:16+01:00",
            "value": {
                "amount": 428797.73,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-334067",
                    "name": "Mitel Networks Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2029-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/4412e130-2e1d-46b6-acd1-48b3b762cb15",
                    "datePublished": "2026-04-27T15:21:16+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}