Tender

Customer Research: Relationship Surveys 2025-2028

BEYOND HOUSING

This public procurement record has 2 releases in its history.

TenderAmendment

03 Feb 2025 at 08:32

Tender

03 Feb 2025 at 08:32

Summary of the contracting process

Beyond Housing, located in North Yorkshire, is seeking a research company to implement Customer Research: Relationship Surveys from 2025 to 2028. This project, classified under the industry category of "Customer satisfaction survey" with additional classifications in "Customer survey services," involves collecting Tenant Satisfaction Measures (TSMs) to meet the Regulator of Social Housing requirements. The tender follows an open procurement method and is currently in the tender amendment stage, with the procurement procedure described as an open procedure below the threshold. Key dates to note include the tender period ending on 3rd March 2025 at 12:00 PM and the contract running from 15th June 2025 to 14th June 2027.

The tender presents an excellent opportunity for businesses specialised in customer research services to expand their portfolios and secure a substantial project over a three-year period. SMEs are particularly encouraged to apply, making this an opportune moment for smaller enterprises to establish significant engagements within the public sector. Companies adept at handling comprehensive customer survey processes and providing insightful data analysis for housing associations would find themselves well-suited to compete for this contract.

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Notice Title

Customer Research: Relationship Surveys 2025-2028

Notice Description

Beyond Housing are seeking a research company to carry out the collection of TSMs to meet the requirements set by the Regulator of Social Housing. Additional information: Please visit www.in-tendhost.co.uk/beyondhousing for all information, please register on the portal, register your interest in the tender and then opt in to see all documents and submit a proposal Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-479eab52-2c65-48ed-b2b8-cecfc702f7f3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9ce84590-5dfa-4234-8a34-2acc7a426cb5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20251 years ago
Submission Deadline
3 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Jun 2025 - 14 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BEYOND HOUSING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH YORKSHIRE
Postcode
YO12 7BH
Post Town
York
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLC North East (England)

Local Authority
North Yorkshire
Electoral Ward
Castle
Westminster Constituency
Scarborough and Whitby

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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