Tender

RA277289 - Annual Maintenance of Lilie Sexual Health Management System, Lic

HYWEL DDA UNIVERSITY HEALTH BOARD

This public procurement record has 2 releases in its history.

TenderAmendment

07 Apr 2020 at 11:46

Tender Notice
Tender

13 Jan 2020 at 10:48

Tender Notice
Summary of the contracting process

Hywel Dda University Health Board is inviting tenders for the "RA277289 - Annual Maintenance of Lilie Sexual Health Management System". This procurement falls under the category of Software Package and Information Systems and is located in Carmarthen, England. The procurement process is currently in the tender stage, which will close at 10:00 on 27th January 2019, with the contract period commencing the same day. The process follows an open procurement method, allowing for broader participation from potential suppliers.

This tender presents an excellent opportunity for businesses specialising in software maintenance, particularly those offering support services for health management systems. Companies that can provide licenses, maintenance, and helpdesk support fitting the outlined requirements are well-suited to compete. As this contract involves specific health-related software systems, businesses with experience in similar areas and capacity for timely fault resolution would benefit significantly from this opportunity.

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Notice Information

Notice Title

RA277289 - Annual Maintenance of Lilie Sexual Health Management System, Lic

Notice Description

Hywel Dda University Health Board is offering a tender opportunity for suppliers to bid for the provision of the Licences, Maintenance & Support for the following products: Lilie Sexual Health Management System - Support & Maintenance Annual Support: 25 Lilie Concurrent User Licences Lilie Contraceptive & Reproductive Heath Module Lilie SMS Text Messaging Module HL7 Lab Interface (or HL7 Order Comms) Lilie Prescribing Module Helpdesk availability for telephone support required: Monday to Friday 8am to 5pm. If available, please also submit quote for Monday to Friday 8am - 8pm and Saturday 9am - 12 Midday. Email support also required. Fault Category Response Time Fault Updates Resolution Time Category 1 (Major 1) 30 minutes of a Support Hour Every 1 Support Hour 1 Day Category 2 (Minor) 30 minutes of a Support Hour Every 2 Support Hour 2 Day Category 3 (Minor) 30 minutes of a Support Hour Every 1 Day 5 Working Days Category 4 (Minor) 2 Support Hour Weekly 10 Working Days Category 5 (Minor) 3 Support Hour Fortnightly 30 Working Days Category 1: Hardware fault, communications fault, disk space or power faults. Database and software faults. Category 2: Cat 2 Modules or Internal reports not working and no work around available for one or more users. Category 3: Cat 3 Modules or Internal reports not working and no work around available for one or more users Category 4: Help with applications, training needs, further, non-urgent configuration to all modules. Category 5: Ad Hoc Reports (Crystal) Please upload your bid and supporting documents via the Multiquote system. The tender will close @ 10:00 on 27/01/2019. No bids will be accepted after this time. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA277289. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA277289 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-47f2551a-5eec-49be-829c-eccf5a6aabdb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/70010cf4-75c9-43c9-94a1-595999db8fd9
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 20205 years ago
Submission Deadline
8 Apr 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Apr 2020 - 8 Apr 2020 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HYWEL DDA UNIVERSITY HEALTH BOARD
Contact Name
Raj Khan
Contact Email
support@multiquote.com
Contact Phone
0151 482 9230

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 3BB
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
Not specified
Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town West
Westminster Constituency
Caerfyrddin

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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