Award

GB-Glasgow: Contact Centre Services

STUDENT LOANS

  • Contract Timeline

    Publication Date

    15th April 2025 15:05:03 PM

  • Contract Summary

    Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-48218823-fda6-4599-856d-51039d1e485c

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    N/A

    Procurement Method Details

    Not Specified

    Procurement Category

    Services

    Tender Suitability

    VCSE

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79342300

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    STUDENT LOANS

    Buyer Name

    Susan Ayre

    Buyer Email

    commercial@slc.co.uk

    Buyer Phone

    +441413062109

    Buyer Address

    10 Clyde Place

    Glasgow

    G5 8DF

    UK

  • Awarded Supplier(s)

    Supplier Name(s)

    TELEPERFORMANCE LIMITED

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