Award

PHE - Corporate - Communications Contact Centre Services

PUBLIC HEALTH ENGLAND

This public procurement record has 1 release in its history.

Award

10 May 2018 at 14:51

Summary of the contracting process

The contract titled "PHE - Corporate - Communications Contact Centre Services" was awarded on 28th February 2016 by Public Health England, an executive agency of the Department of Health, based in London (postal code SE1 8UG). This service falls under the management-related services category and has a total contract value of £5,386,747, with a minimum value of £1,775,661. The contract duration spans from 1st August 2016 to 31st July 2019, and was initiated through a competitive tender process as part of the Crown Commercial Service Framework Agreement.

This procurement presents significant opportunities for businesses specialising in management-related services, particularly in communications and contact centre operations. Companies with the capability to provide efficient and scalable communication platforms, along with adept staff training and management, would be ideal competitors for similar contracts. Additionally, firms that are adept at navigating public sector tenders can leverage this experience to build relationships and secure further contracts within the health and public service sectors.

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Notice Title

PHE - Corporate - Communications Contact Centre Services

Notice Description

Public Health England, an executive agency of the Department of Health (DH) (hereafter referred to as "Public Health England" or "PHE" also referred to as the "Contracting Authority" or the "Authority" or the "Employer") awarded the contract for 36 months following competitive tender in accordance with the Crown Commercial Service Framework Agreement to provide the PHE - Communications Contact Centre Services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4855fb6b-2d1f-4705-b81c-a4c0e3859081
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d1aa641f-b315-4787-adb4-091822bee7e1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79420000 - Management-related services

Notice Value(s)

Tender Value
£5,386,747 £1M-£10M
Lots Value
Not specified
Awards Value
£5,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
10 May 20187 years ago
Submission Deadline
30 Sep 2015Expired
Future Notice Date
Not specified
Award Date
28 Feb 20169 years ago
Contract Period
31 Jul 2016 - 31 Jul 2019 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PUBLIC HEALTH ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

SERCO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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