Award

Provision of Ticketing and CRM System - Design and Implementation

BLACKPOOL COUNCIL

This public procurement record has 1 release in its history.

Award

02 Mar 2022 at 15:03

Award Notice
Summary of the contracting process

The procurement process facilitated by Blackpool Council involves the award of a contract for the "Provision of Ticketing and CRM System - Design and Implementation." This initiative falls under the services industry and is located in Blackpool, United Kingdom. The procurement method utilised is an open procedure, and the contract's total value is £160,000. The contract period commenced on 1st November 2021 and will last until 31st October 2026. The award was published on 2nd March 2022, following the completion of the tender period that ended on 30th April 2021.

This tender presents significant opportunities for businesses involved in software development, particularly those focusing on Customer Relationship Management (CRM) and Point of Sale (POS) systems. Small and medium-sized enterprises (SMEs) are encouraged to participate, given their eligibility for the contract. Companies that specialise in ticketing solutions and related services would be well-positioned to compete effectively, potentially enhancing their capacity and market reach through the provision of innovative systems to support Showtown's operational efficiency.

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Notice Information

Notice Title

Provision of Ticketing and CRM System - Design and Implementation

Notice Description

We are looking to procure a Ticketing & EPOS system to enable the operating efficiency of Showtown when it opens in 2022. It is our desire that the Ticketing & EPOS system we procure, comes alongside a CRM system supported by the supplier. The Ticketing & EPOS systems main requirement will be based around ticketing, however there are requirements for retail and merchandise sales and the ability for some minor catering functionality.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-485ebf47-6326-4a31-82b7-d866c5f32cb4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fdb2520b-184a-440b-a641-847c989282d9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212110 - Point of sale (POS) software development services

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£160,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Mar 20223 years ago
Submission Deadline
30 Apr 2021Expired
Future Notice Date
Not specified
Award Date
5 Oct 20214 years ago
Contract Period
1 Nov 2021 - 31 Oct 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BLACKPOOL COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY1 1NA
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified
Local Authority
Blackpool
Electoral Ward
Talbot
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

TOR SYSTEMS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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