Award

Connexus Tender for ICT Help Desk Service Software

CONNEXUS HOMES LIMITED

This public procurement record has 1 release in its history.

Award

31 Mar 2022 at 16:45

Award Notice
Summary of the contracting process

The procurement process involves Connexus Homes Limited and is titled "Connexus Tender for ICT Help Desk Service Software." This tender falls under the software development industry category and is based in the West Midlands, United Kingdom. Currently, the procurement has progressed to the Award stage, with key dates including the contract start date of 1st April 2022 and an end date of 1st April 2025. The tender was issued using an open procurement method with a total value of £44,582.

This opportunity creates significant potential for business growth, particularly for SMEs focused on IT services, software development, and support. Companies that specialise in IT Help Desk software applications or related systems support are ideally suited to compete for this contract. The need for ITIL-compliant solutions suggests that innovative and efficient service providers can contribute to ongoing improvements and take advantage of this long-term contract.

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Notice Information

Notice Title

Connexus Tender for ICT Help Desk Service Software

Notice Description

The purpose of this tender is to appoint a provider to supply an on premise ICT Help Desk software application across Connexus. This software is to provide an ITIL approach in the delivery of ICT Services and its associated available tools within the organisation. Connexus is looking at Continual Improvements to drive efficiencies within a "One Stop" application that delivers on all aspects and functionality that a Help Desk software can provide.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-48768be4-8812-4b97-b610-10b5139cc588
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/40a745de-145a-44a0-91dd-52336deeaff3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48517000 - IT software package

72000000 - IT services: consulting, software development, Internet and support

72250000 - System and support services

72253000 - Helpdesk and support services

72253100 - Helpdesk services

72253200 - Systems support services

72261000 - Software support services

Notice Value(s)

Tender Value
£44,582 Under £100K
Lots Value
Not specified
Awards Value
£44,582 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20223 years ago
Submission Deadline
25 Feb 2022Expired
Future Notice Date
Not specified
Award Date
30 Mar 20223 years ago
Contract Period
31 Mar 2022 - 1 Apr 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CONNEXUS HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CRAVEN ARMS
Postcode
SY7 9BW
Post Town
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG West Midlands (England)
Local Authority
Shropshire
Electoral Ward
Church Stretton and Craven Arms
Westminster Constituency
South Shropshire

Supplier Information

Number of Suppliers
1
Supplier Name

ISERVICE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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