Award

Alarm Monitoring Services

WINCHESTER CITY COUNCIL

This public procurement record has 1 release in its history.

Award

31 Mar 2026 at 12:03

Summary of the contracting process

The contracting process for "Alarm Monitoring Services" by Winchester City Council, located in Winchester, England, has reached the award stage as of 31st March 2026, with the award made active on 4th March 2026. The procurement focuses on alarm-monitoring services, categorised under the CPV code 79711000. The service covers remote monitoring from telecare/telehealth devices, door entry systems, among others, and takes place in the South East region, United Kingdom. The contract is awarded under a selective procurement method via a call-off from a framework agreement, specifically from the NHC Technology Enabled Lives (TEL) framework Lot 4.1 'Call Monitoring'. The contract period runs from 1st June 2026 to 31st May 2029, valued at £92,880. The tender was suitable for SMEs, with the tender period closing on 25th November 2025.

This tender presents a substantial growth opportunity for businesses specialising in alarm-monitoring services, particularly those capable of providing remote and technologically integrated solutions. Companies like Taking Care Personal Alarms Limited, a large-scale supplier, have demonstrated their competitiveness in this field. The procurement method highlights the importance of frameworks, suggesting opportunities for businesses that can establish themselves within such agreements. SMEs in the South East or those familiar with delivering services that comply with regional requirements will be poised to benefit from similar future contracts. With the substantial contract value and multi-year duration, it offers prospects for sustainable business growth in the region.

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Notice Title

Alarm Monitoring Services

Notice Description

The contract is for the supply of remote monitoring services from dispersed alarms, telecare/telehealth devices, door entry/access control systems and grouped/hard wired schemes.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-495ef22a-eced-4080-95ea-8d2864952ff8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/59b28058-fa66-424d-8a10-4e7692bc2a09
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£30,940 Under £100K
Lots Value
Not specified
Awards Value
£92,880 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20263 days ago
Submission Deadline
25 Nov 2025Expired
Future Notice Date
Not specified
Award Date
4 Mar 20261 months ago
Contract Period
31 May 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WINCHESTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WINCHESTER
Postcode
SO23 9LJ
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ South East (England)

Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
1
Supplier Name

TAKING CARE PERSONAL ALARMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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