Award

Cambridge City Council - On-hold Music Services 2020

CAMBRIDGESHIRE DISTRICT COUNCILS

This public procurement record has 3 releases in its history.

Award

10 Dec 2020 at 11:45

Award Notice
Award

10 Dec 2020 at 11:42

Award Notice
Tender

22 Oct 2020 at 15:12

Tender Notice
Summary of the contracting process

The Cambridge City Council has successfully completed the procurement process for the "On-hold Music Services 2020" contract, which falls under the services category, specifically concerning sound recordings. The procurement method utilised was an open procedure, with the tender published on 22 October 2020 and the tender period concluding on 5 November 2020. The contract, valued at £50,000, runs from 1 December 2020 to 30 November 2023, with the contract delivery addressed to the East of England, United Kingdom. The buyer for this process is the Cambridgeshire District Councils, and the successful supplier awarded the contract is Premier Business Audio.

This procurement presents significant opportunities for businesses engaged in audio production, sound services, and managed communications. Companies that possess expertise in providing high-quality voice services, efficient order fulfilment, and secure delivery mechanisms, especially those classified as small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs), would be particularly well-suited to compete for similar contracts in the future. Businesses can leverage the ongoing demand for professional voice solutions and non-copyright music services to expand their market reach and enhance their service offerings.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Cambridge City Council - On-hold Music Services 2020

Notice Description

Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient turn-around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non-copyright Music on Hold

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d06342f7-cf91-4079-9a30-e6ea8944d6dc
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32353000 - Sound recordings

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Dec 20205 years ago
Submission Deadline
5 Nov 2020Expired
Future Notice Date
Not specified
Award Date
7 Dec 20205 years ago
Contract Period
10 Dec 2020 - 30 Nov 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGESHIRE DISTRICT COUNCILS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBRIDGE
Postcode
CB2 3QJ
Post Town
Cambridge
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
Cambridge
Electoral Ward
Market
Westminster Constituency
Cambridge

Supplier Information

Number of Suppliers
1
Supplier Name

PREMIER BUSINESS AUDIO

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4-2020-12-10T11:45:14Z",
    "date": "2020-12-10T11:45:14Z",
    "ocid": "ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CAMBDC001-DN506302-92899746",
        "title": "Cambridge City Council - On-hold Music Services 2020",
        "description": "Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient turn-around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non-copyright Music on Hold",
        "datePublished": "2020-10-22T16:12:18+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "32353000",
            "description": "Sound recordings"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 50000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2020-11-05T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2020-12-01T00:00:00Z",
            "endDate": "2023-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/b3d0f4d1-3440-40b4-a248-77123bbeefab",
                "datePublished": "2020-10-22T16:12:18+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=63df13ad-7814-eb11-8105-005056b64545"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-54226",
            "name": "Cambridgeshire District Councils",
            "identifier": {
                "legalName": "Cambridgeshire District Councils"
            },
            "address": {
                "streetAddress": "Cambridge City Council, Guildhall",
                "locality": "Cambridge",
                "postalCode": "CB2 3QJ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lesley-Ann George",
                "email": "Lesley-Ann.George@cambridge.gov.uk",
                "telephone": "+44 1223458178"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-157618",
            "name": "Premier Business Audio",
            "identifier": {
                "legalName": "Premier Business Audio"
            },
            "address": {
                "streetAddress": "RG28 7PF"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-54226",
        "name": "Cambridgeshire District Councils"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4-1",
            "status": "active",
            "date": "2020-12-09T00:00:00Z",
            "datePublished": "2020-12-10T11:42:08Z",
            "value": {
                "amount": 50000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-157618",
                    "name": "Premier Business Audio"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-12-10T00:00:00Z",
                "endDate": "2023-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/269823d0-978f-430b-86e9-72dc05d0c317",
                    "datePublished": "2020-12-10T11:42:08Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Advert",
                    "url": "https://procontract.due-north.com/Advert?advertId=63df13ad-7814-eb11-8105-005056b64545"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-4a757749-ff7d-4f58-a68d-6a6098111eb4-2",
            "status": "active",
            "date": "2020-12-07T00:00:00Z",
            "datePublished": "2020-12-10T11:45:14Z",
            "value": {
                "amount": 50000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-157618",
                    "name": "Premier Business Audio"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-12-10T00:00:00Z",
                "endDate": "2023-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "3",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/d06342f7-cf91-4079-9a30-e6ea8944d6dc",
                    "datePublished": "2020-12-10T11:45:14Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Advert",
                    "url": "https://procontract.due-north.com/Advert?advertId=63df13ad-7814-eb11-8105-005056b64545"
                }
            ]
        }
    ]
}