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Remote Assistance Tool

Ofgem

This public procurement record has 1 release in its history.

Award

10 Oct 2024 at 17:45

Award Notice
Summary of the contracting process

This procurement process initiated by Ofgem involves the acquisition of a "Remote Assistance Tool" intended to establish secure remote access and control for various devices. Classified under the "Industry specific software package" category, this procurement falls within the services industry and has been completed. The contract, valued at £36,513.96, is set to be delivered across locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The process followed an open procurement method and concluded with the awarding stage on 23rd September 2024. The contract period spans from 1st October 2024 to 30th September 2025.

This tender presents a significant opportunity for businesses specialising in remote access software development and IT service solutions. Small and Medium Enterprises (SMEs) are particularly well-suited to compete, especially those capable of providing robust, secure, and scalable remote assistance tools. The awarded supplier, Softcat Plc, highlights the competitive nature of such contracts in this industry. Engaging in contracts of this nature can lead to substantial business growth and visibility within the IT services sector.

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Notice Information

Notice Title

Remote Assistance Tool

Notice Description

The contract is for a cloud-based Remote Assistance Tool - a software platform will be used by the Buyer's IT Service Desk to establish secure remote access and control of desktops, laptops and mobile devices.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4b4a1b83-efc1-4ee6-ae9f-e430892d4824
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dfec3cee-0758-4b7a-a181-0031cd3ea821
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

48514000 - Remote access software package

Notice Value(s)

Tender Value
£36,513 Under £100K
Lots Value
Not specified
Awards Value
£36,513 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Sep 20241 years ago
Contract Period
1 Oct 2024 - 30 Sep 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ofgem
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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