Tender

Provision of Ticketing and CRM System - Design and Implementation

BLACKPOOL COUNCIL

This public procurement record has 4 releases in its history.

Tender

16 Apr 2021 at 11:46

Tender Notice
Tender

16 Apr 2021 at 11:45

Tender Notice
Tender

22 Mar 2021 at 08:48

Tender Notice
Tender

19 Mar 2021 at 16:47

Tender Notice
Summary of the contracting process

Blackpool Council is seeking to procure a Ticketing and CRM System for the design and implementation of their operations at Showtown, set to open in 2022. The tender, titled "Provision of Ticketing and CRM System - Design and Implementation," involves a budget of £100,000 and is classified under Customer Relation Management software development services. The open procurement process is currently at the tendering stage, with bids due by 30 April 2021. The contract is expected to commence on 1 June 2021 and run until 31 May 2025, and the delivery addresses are located in England, United Kingdom.

This procurement presents a significant opportunity for growth, especially for small and medium-sized enterprises (SMEs) skilled in software development and operational solutions. Firms with experience in ticketing systems, point of sale (POS) solutions, and customer relationship management are well-suited to compete for this contract. The successful bidder will play a crucial role in enhancing the operating efficiency of Showtown, thereby positioning themselves as a key player in the local services industry.

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Notice Information

Notice Title

Provision of Ticketing and CRM System - Design and Implementation

Notice Description

We are looking to procure a Ticketing & EPOS system to enable the operating efficiency of Showtown when it opens in 2022. It is our desire that the Ticketing & EPOS system we procure, comes alongside a CRM system supported by the supplier. The Ticketing & EPOS systems main requirement will be based around ticketing, however there are requirements for retail and merchandise sales and the ability for some minor catering functionality. To view the tender documents and to submit a bid, please visit the following link: https://procontract.due-north.com/Supplier/Advert/View?advertId=5285e4c4-d188-eb11-810c-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4b90caec-f03c-400b-9824-5aaf4c7af986
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/127cb20f-7290-4c80-be19-7b563ad08751
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212110 - Point of sale (POS) software development services

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Apr 20214 years ago
Submission Deadline
30 Apr 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2021 - 31 May 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BLACKPOOL COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY1 1NA
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Blackpool
Electoral Ward
Talbot
Westminster Constituency
Blackpool South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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